Dakota James
Fort Collins,CO
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
Work History
Store Associate
The Home Depot Inc
Fort Collins, CO
02.2020 - Current
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Operated scanning equipment for price checks and stock replenishment.
- Assisted with loading and unloading deliveries from vendors.
- Processed returns and exchanges according to company policy.
- Performed daily opening and closing procedures for store operation.
- Answered incoming calls regarding product inquiries or orders.
- Demonstrated excellent customer service skills at all times.
- Verified accuracy of promotional signs within store environment.
Clerk Processor
Goodwill Industries Of California
Sacramento, CA
03.2017 - 09.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Assisted in the unloading of incoming shipments and verified items against packing slips.
- Inspected items for damages prior to sorting.
- Loaded sorted items into designated bins or containers.
- Unloaded freight from trucks and containers using pallet jacks, hand-trucks, and forklifts.
- Organized and stacked product in designated areas according to size, type, style, color or product code.
Education
High School Diploma -
Rosemont High School
Sacramento, CA05-2014
Skills
- Certified forklift operator
- Equipment Maintenance
- Forklift Operation
- Customer Service
- Customer Engagement
- Suggestive Selling
- Returns and exchanges
- Merchandise Display
- Teamwork
- Relationship Building
- Customer Needs Assessment
Affiliations
Hiking, Gardening
Timeline
Store Associate
The Home Depot Inc
02.2020 - Current
Clerk Processor
Goodwill Industries Of California
03.2017 - 09.2021
High School Diploma -
Rosemont High School
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