Dakota Maggard
Delray Beach
Summary
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with knack for seamless coordination and attention to detail.
Overview
4
4
years of professional experience
Work History
Banquet Server
Hard Rock Casino Hotel
Tulsa, OK
12.2021 - 11.2025
- Provided exceptional service to guests during high-volume banquet events.
- Set up and broke down event spaces according to specifications and timelines.
- Maintained cleanliness and organization of dining areas throughout events.
- Fostered exceptional teamwork by collaborating with fellow servers to ensure seamless service during large-scale events.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Education
High School Diploma -
Richland High School
Richland, MOSkills
- Strong teamwork
- Time management
- Customer service
- Customer service focus
- Hospitality service expertise
- Relationship building
- Performance improvement
- Team collaboration
- Guest relations
- Sales techniques
- Impression management
- Positive attitude
Timeline
Banquet Server
Hard Rock Casino Hotel
12.2021 - 11.2025
High School Diploma -
Richland High School