Dalainy Coulier
Spring Lake
Summary
Personable individual with deep familiarity of espresso machine and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers and team members.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
08.2023 - Current
- Interacted with customers during busy periods of business to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration.
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served café beverages with focus on speed, quality and consistency.
- Sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
Barista Shift Supervisor
Biggby
02.2019 - 08.2023
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
Waitress
Antlers Bar & Grill
09.2022 - 05.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders.
- Maintained clean and welcoming environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sales Associate
WESCO
05.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Spring Lake High School
Spring Lake, MI03.2021
Skills
- Adaptive and Creative
- Reliable
- Beverage Preparation
- Coffee Expertise
- Organization
- Friendly and Outgoing
- Detail-Oriented
- Cash Handling
Timeline
Barista
Starbucks
08.2023 - Current
Waitress
Antlers Bar & Grill
09.2022 - 05.2023
Sales Associate
WESCO
05.2021 - 08.2021
Barista Shift Supervisor
Biggby
02.2019 - 08.2023
High School Diploma -
Spring Lake High School