Dalan Cox
Provo,UT
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
HSS SECURITY
12.2022 - Current
- Responsible for patrolling the grounds and interior of the hospital and to maintain the safety of patients, staff, and visitors
- Assisted the hospital staff with a variety of duties to include assisting with high risk patients, escorting contractors and visitors, and responding to different alert codes
- Regularly filed reports on activities and communicated with hospital management on all required activities.
Intelligence Analyst
U.S. Army
12.2021 - Current
- Currently serving in the US Army Reserves as a trained Intelligence Analyst
- Skilled in preparing intelligence briefings and analyzing information
- Accomplished in radio communication skills for field and convoy operations
- Trained in handling and securing information with different security classifications.
Warehouse Worker
Ascend Global Strategies
11.2020 - 01.2022
- Reliable and dedicated to accomplishing the daily and weekly goals
- Worked on multiple projects handling parts and materials taking care of customer and business needs.
Business Development
Rustica
07.2019 - 02.2020
- Worked on the sales and service team focusing on business development as well as the customer service assisting customers with questions about products as well as explaining how to navigate the company website
- Contacted hundreds of potential trade partners introducing them to Rustica.
Customer Service Agent - Call Center
ROI Call Center Solutions
02.2019 - 07.2019
- Received customer calls and provided exceptional service while assisting customers in finding rental homes that fit their budgets, as well as space and location requirements.
Full Time Missionary
The Church of Jesus Christ of Latter-Day Saints
11.2016 - 11.2018
- Worked hard to exceed goals and expectations
- Trained new missionaries on how to set habits to be more efficient and successful
- Developed exceptional social and interpersonal relationship skills
- Learned how to listen to people to better understand them, their needs and their challenges
- Helped people identify the values and choices that would improve their lives
- Communicated extensively through phone calls in order to set up and verify appointments and to provide any service I could to those that I was teaching.
Education
Bachelor's Degree - National Security Studies
Utah Valley University
Provo, UT05.2026
High School Diploma -
Provo High School
Provo, UT05.2016
Skills
- Customer service
- Creative problem solver
- Complaint resolution
- Performance Management
- Quick learner
- Process flow and management
- MS Windows proficient
- Intelligence Analysis
- Military Experience
- CCTV Monitoring
- Emergency Response
- Patrol operations
- Conflict de-escalation
- Conflict resolution techniques
- FLUENT IN Spanish
- General security
- Report Writing
Certification
- TS/SCI Clearance
- Unarmed Guard Card
Military Service
United States Army, United States, Sergeant, 12/01/21, Present
Timeline
Security Officer
HSS SECURITY
12.2022 - Current
Intelligence Analyst
U.S. Army
12.2021 - Current
Warehouse Worker
Ascend Global Strategies
11.2020 - 01.2022
Business Development
Rustica
07.2019 - 02.2020
Customer Service Agent - Call Center
ROI Call Center Solutions
02.2019 - 07.2019
Full Time Missionary
The Church of Jesus Christ of Latter-Day Saints
11.2016 - 11.2018
Bachelor's Degree - National Security Studies
Utah Valley University
High School Diploma -
Provo High School
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