Dalan Vawdrey
Lehi,UT
Summary
Proficient Data Center Technician offering more than 2 years of experience in Data Center operations. Knowledgeable and experienced in setting up devices, server hardware, troubleshooting issues and optimizing settings.
Overview
7
7
years of professional experience
Work History
Data Center Technician
Milestone Technologies At Meta
03.2022 - Current
- Diagnosed and executed resolution for network and server issues.
- Identified and reported problem devices and replaced defective parts.
- Accepted tasks and documented status using ticketing system.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Logistics Specialist
Milestone Technologies At Meta
07.2020 - 03.2022
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
Warehouse Supervisor
Bucked Up
08.2016 - 07.2020
- Completed daily operations on time and maintained high standards of accuracy.
- Supervised shipping and receiving, distribution and workplace safety.
- Performed troubleshooting to resolve issues with equipment, devices and products.
IT Helpdesk Technician
BambooHR
01.2019 - 01.2020
- Configured hardware and granted system permissions to new employees.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
Education
Associate of Science - Computer Science
Utah Valley University
Orem, UT04.2020
Skills
- Knowledge Base
- Active Listening
- Critical Thinking
- Hardware Troubleshooting
- Data Backups (RAID)
- Data Integrity
- Maintenance and Repair
- Data Center Integrations
- Network Performance
- Network Security Measures
- Learning Strategies
- Customer Satisfaction
Timeline
Data Center Technician
Milestone Technologies At Meta
03.2022 - Current
Logistics Specialist
Milestone Technologies At Meta
07.2020 - 03.2022
IT Helpdesk Technician
BambooHR
01.2019 - 01.2020
Warehouse Supervisor
Bucked Up
08.2016 - 07.2020
Associate of Science - Computer Science
Utah Valley University
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