Summary
Overview
Work History
Education
Skills
Timeline
SoftwareDeveloper

Dalan Vawdrey

Lehi,UT

Summary

Proficient Data Center Technician offering more than 2 years of experience in Data Center operations. Knowledgeable and experienced in setting up devices, server hardware, troubleshooting issues and optimizing settings.

Overview

7
7
years of professional experience

Work History

Data Center Technician

Milestone Technologies At Meta
03.2022 - Current
  • Diagnosed and executed resolution for network and server issues.
  • Identified and reported problem devices and replaced defective parts.
  • Accepted tasks and documented status using ticketing system.
  • Moved and installed shelves, power strips, rails, servers, switches and other equipment.

Logistics Specialist

Milestone Technologies At Meta
07.2020 - 03.2022
  • Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
  • Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.

Warehouse Supervisor

Bucked Up
08.2016 - 07.2020
  • Completed daily operations on time and maintained high standards of accuracy.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Performed troubleshooting to resolve issues with equipment, devices and products.

IT Helpdesk Technician

BambooHR
01.2019 - 01.2020
  • Configured hardware and granted system permissions to new employees.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Suggested software and hardware modifications to reduce lag time and improve overall speed.

Education

Associate of Science - Computer Science

Utah Valley University
Orem, UT
04.2020

Skills

  • Knowledge Base
  • Active Listening
  • Critical Thinking
  • Hardware Troubleshooting
  • Data Backups (RAID)
  • Data Integrity
  • Maintenance and Repair
  • Data Center Integrations
  • Network Performance
  • Network Security Measures
  • Learning Strategies
  • Customer Satisfaction

Timeline

Data Center Technician

Milestone Technologies At Meta
03.2022 - Current

Logistics Specialist

Milestone Technologies At Meta
07.2020 - 03.2022

IT Helpdesk Technician

BambooHR
01.2019 - 01.2020

Warehouse Supervisor

Bucked Up
08.2016 - 07.2020

Associate of Science - Computer Science

Utah Valley University

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Dalan Vawdrey