Da’Lasha Scott-Durham
Greensboro,NC
Summary
A North Carolina A&T State University graduate entering the professional environment with twenty weeks of part-time internship experience in physical therapy. As a very enthusiastic and optimistic individual who finds a lot of joy in developing a personal relationship with each of patient to the most effective care with a personal touch. A passion for learning and patient care with strong skills in physical therapy and healthcare services. Current career objectives include obtaining experience in patient services, physical therapy technician, and clinic receptionist. Meticulous and detail-oriented with excellent observational, organizational, and communication skills.
Overview
7
7
years of professional experience
Work History
Server
Texas Roadhouse
07.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, and guiding restaurant standards and best practices.
Long Term Substitute
Guilford County Schools
09.2023 - Current
- Teaching core concepts, such as numbers, letters, and shapes
- Supervising children outside of classroom, during lunch, on playground
- Ensuring classroom is clean, safe, and organized
- Setting up materials and workspaces required for class activities
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, ensuring safe and respectful atmosphere for all students.
- Improved student comprehension by tailoring teaching methods to individual learning styles.
Receptionist and Assistant/Esthetician
Lux Beauty Company
02.2021 - 05.2023
- Providing clients with plethora of beauty services including makeup, facials, body treatments, etc
- Adhere to appointments promptly by monitoring schedules
- Accompany clients to and from treatment rooms by thanking them on departure
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Teller II/ Customer Service Agent
Members 1st Federal Credit Union
08.2019 - 01.2021
- Handling transactions for customers such as check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing accounts
- Identify customers’ needs, provide information on new products and services, and correctly direct customers to branch representatives as needed
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Intern
GEIL Exercise Laboratory Research
02.2019 - 05.2019
- Shadowed professional exercise physiologist
- Measured body compositions and VO2 max of athletes
- Obtained measurements with office technology/machinery
- Entered patient data in Excel spreadsheets
Intern
Breakthrough Physical Therapy
02.2019 - 04.2019
- Assisted with exam preparation for patients
- Shadowed physical therapy and incorporated ideas for practice
- Ensured clean environment for incoming and current patients
- Responsible for facilities' laundry being completed and properly put away
Server
Fat Tuesday Greensboro
01.2019 - 06.2019
- Provide excellent customer service to consumers
- Take and serve food and drink orders
- Deliver checks and collect payments
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Clerk II
Pennsylvania Department of Revenue
06.2017 - 01.2018
- Executed Pennsylvania’s property tax and rent rebate program to engage with citizens
- Assisted claimants by answering calls that came through to TSIC to provide them with assistance
- Supported claimants in filing PTRR claims and being aware of claim status
Education
Master of Healthcare Administrtaion Student -
Winston-Salem State University
Winston-Salem, NC05.2026
Esthetician -
Barber And Beauty Academy of Pennsylvania
Harrisburg, PA11.2021
Bachelor of Science - Kinesiology; Concentration Pre-Physical Therapy
North Carolina A&T State University
Greensboro, NCSkills
- Leadership
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Medical terminology knowledge
- Apple Products
- Goal-oriented mindset
- Customer Service
- Critical-thinking
- Team-oriented
- Licensed Esthetician
- Interactive Learning
- Training delivery
Certificationsskills - Technicalskills
- Proficient in Microsoft Office
- Apple Products
- Microsoft Products
- Leadership
- Goal-oriented
- Physical Therapy Intern
- Critical-thinking
- Communication
- Listening and Oral Skills
- Team-oriented
- Professionalism
- Problem-Solving
- First Aid, CPR, AED Certified
- Licensed Esthetician
Affiliations
- Delta Sigma Theta Sorority INC
- First Aid CPR AED Certified
Timeline
Long Term Substitute
Guilford County Schools
09.2023 - Current
Server
Texas Roadhouse
07.2022 - Current
Receptionist and Assistant/Esthetician
Lux Beauty Company
02.2021 - 05.2023
Teller II/ Customer Service Agent
Members 1st Federal Credit Union
08.2019 - 01.2021
Intern
GEIL Exercise Laboratory Research
02.2019 - 05.2019
Intern
Breakthrough Physical Therapy
02.2019 - 04.2019
Server
Fat Tuesday Greensboro
01.2019 - 06.2019
Clerk II
Pennsylvania Department of Revenue
06.2017 - 01.2018
Master of Healthcare Administrtaion Student -
Winston-Salem State University
Esthetician -
Barber And Beauty Academy of Pennsylvania
Bachelor of Science - Kinesiology; Concentration Pre-Physical Therapy
North Carolina A&T State University
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