Summary
Overview
Work History
Education
Skills
Bilingual with strong influencer
Languages
Work Availability
Timeline

Dalciene Smith

Car dealer
Myrtle Beach,SC

Summary

Collaborative Used Car Sales Manager with strong business acumen and 2 years of progressive and relevant sales management experience. Dedicated to consistently meeting vehicle sales quotas through expert management and leadership of sales team. Skillful in maintaining used car inventory, forecasting sales and motivating team to reach sales targets.

Overview

19
19
years of professional experience

Work History

Used Car Dealer

Car Show Auto Sales
06.2022 - Current
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
  • Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
  • Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
  • Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.

Driver's Assistant

VTH Transportation
02.2018 - 03.2021

Pick up and deliver special needs kids

House Cleaning Busness

Self Employed Services
03.2002 - 02.2017
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Verified cleanliness and organization of storage areas and carts.
  • Waxed and polished wood floors and other woodwork.

Education

Associate of Science - Teacher

Brasil, Minas Gerais
12.1998

Skills

  • Providing Feedback
  • Lender Relationships
  • Budget Administration
  • Bank Deposits
  • Customer Needs Assessments
  • Customer Loyalty
  • Inventory Control Processes
  • Customer Service Process Improvement
  • Registration Paperwork
  • Stock Replenishment
  • Customer Tracking
  • Advertising Campaigns
  • Motivational Leadership
  • Goal Attainment
  • Tire Replacement
  • Service Quality
  • Sales Contracts
  • Cash Register Operations
  • Store Displays
  • Corrective Actions
  • Effective Working Relationships
  • Positive Reinforcement
  • Operational Efficiency
  • Special Orders
  • Market Research
  • Maintaining Clean Work Areas
  • Regulatory Standards
  • Operational Standards
  • Performance Optimization
  • Staffing Management
  • Consultative Selling Techniques
  • Customer Service Excellence
  • Merchandise Recommendations
  • Plan Sales
  • Rewards Programs
  • Meeting Sales Goals
  • Guest Relations
  • Item Ticketing and Pricing
  • Customer Order Management
  • Shipping and Receiving Oversight
  • Engaging with Diverse Customers
  • Disciplinary Action
  • Available Nights, Weekends and Holidays
  • Discount Rate Requirements
  • Building Customized Solutions
  • Service Contracts
  • Operational Records Review
  • Cash Control
  • Customer Transactions
  • Repair Cost Estimation
  • Exceeding Customer Expectations
  • Safety Awareness
  • Digital Sales
  • Customer Preferences
  • Building Customer Loyalty
  • Place Settings
  • Customer Relationship Management

Bilingual with strong influencer

Brazilian community influencer

Languages

Portuguese
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Used Car Dealer - Car Show Auto Sales
06.2022 - Current
Driver's Assistant - VTH Transportation
02.2018 - 03.2021
House Cleaning Busness - Self Employed Services
03.2002 - 02.2017
Brasil - Associate of Science, Teacher
Dalciene SmithCar dealer