Dale Cournoyer
Peoria,AZ
Summary
A dedicated field service professional prepared to bring technical acumen and problem-solving skills to a new role. Adept at managing installations, repairs, and maintenance, ensuring optimal performance of equipment. Highly collaborative and results-oriented, seamlessly adapting to dynamic work environments. Known for technical proficiency and reliable service delivery.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Field Service Technician
Verra Mobility
01.2022 - Current
- Assisted in assembling photo enforcement equipment according to client specifications.
- Supported configuration and testing of computer systems, camera equipment, and radar in various locations.
- Aided in testing and repairing legacy computer systems. Provided troubleshooting for software and network issues.
- Managed inventory of parts and tools, optimizing resource allocation for field operations.
- Collaborated with cross-functional teams to ensure seamless integration of new equipment installations.
Electro-Mechanical Technician
Power Electronics
01.2020 - 01.2022
- Diagnosed and repaired electromechanical systems to ensure optimal performance.
- Conducted routine maintenance on equipment, minimizing downtime and enhancing reliability.
- Collaborated with engineering teams to implement design improvements in product functionality.
- Developed comprehensive documentation for procedures and maintenance logs to enhance knowledge sharing.
Personnel Guided Vehicle Technician
Kelly Services
01.2019 - 01.2020
- Led efforts to troubleshoot and resolve mechanical challenges with PGV equipment within a cleanroom environment.
- Streamlined organization and maintenance of PGV crew tools and supplies.
- Conducted routine maintenance checks, enhancing vehicle reliability and safety standards.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Reduced repair times with proficient use of diagnostic tools and equipment for accurate problem identification.
Warehouse Associate
ReefH2O
01.2018 - 01.2019
- Assisted in organizing and managing outgoing shipments while verifying product quantities for accuracy.
- Restocked and maintained inventory on shelves to ensure proper organization.
- Operated forklift to transport heavy materials to designated storage areas.
- Pulled orders carefully by referencing invoices to confirm accuracy of all shipments.
- Streamlined order fulfillment processes, increasing efficiency in shipping and receiving operations.
Manufacturing Technician
MT Baker Vapor
01.2015 - 01.2018
- Operated machinery to efficiently fill, cap, and label containers of various sizes.
- Conducted routine maintenance to support the smooth operation of manufacturing equipment.
- Organized and stocked raw materials to ensure continuous production flow.
- Conducted quality inspections on finished products, ensuring adherence to company standards.
- Trained new employees on safety protocols and machinery operation procedures.
Shear Technician
Fine Line Fabricating, Inc.
01.2015 - 01.2015
- Achieved precise material cuts by effectively referencing blueprints.
- Enhanced product quality through diligent inspections with measurement tools.
- Reduced equipment downtime by executing regular maintenance on tools.
- Contributed to cost savings by collecting and repurposing scrap materials for future initiatives.
- Collaborated with engineering teams to troubleshoot fabrication issues effectively.
Education
Associate of Applied Science - Addiction and Substance Use Disorders
Rio Salado College
Tempe, AZSkills
- Equipment Maintenance
- Electronics Testing/Repair
- Technical Support
- Assembly
- Inventory Control
- Customer support
- Quality Improvement
- Shipping/Receiving
- Software Configuration
- Data Entry
- Manufacturing
- Forklift
- Field Service
- Vehicle maintenance
Certification
- Google Certified I.T. Support Professional
- CPR
- First Aid
- NFPA 70E
- OSHA 10
Timeline
Senior Field Service Technician
Verra Mobility
01.2022 - Current
Electro-Mechanical Technician
Power Electronics
01.2020 - 01.2022
Personnel Guided Vehicle Technician
Kelly Services
01.2019 - 01.2020
Warehouse Associate
ReefH2O
01.2018 - 01.2019
Manufacturing Technician
MT Baker Vapor
01.2015 - 01.2018
Shear Technician
Fine Line Fabricating, Inc.
01.2015 - 01.2015
Associate of Applied Science - Addiction and Substance Use Disorders
Rio Salado College