Results-driven Associate Store Manager with expertise in inventory control and team leadership. Proven ability to enhance customer satisfaction and streamline operations for increased efficiency.
Work History
Associate Store Manager
3 Years 7 Months
ACE Furniture & TV Inc | 01.2023 - Current
Analyzed sales trends to optimize product placement and promotions, boosting overall sales efficiency.
Implemented inventory management systems, improving stock accuracy and reducing shrinkage.
Trained and mentored staff, enhancing team performance and customer service skills.
Supervised daily store operations, ensuring compliance with company policies and procedures.
Developed staff schedules, aligning workforce needs with peak business periods to maximize productivity.
Resolved customer inquiries and complaints effectively, maintaining high levels of satisfaction and loyalty.
Oversaw store maintenance tasks such as cleaning routines, minor repairs, or coordinating contractors when necessary to maintain a safe shopping environment for customers.
Managed daily cash handling procedures, including reconciling registers, making bank deposits, and maintaining accurate financial records.
Cashier
9 Months
Murphy USA | 01.2023 - 10.2023
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced register at end of shifts.
Assisted customers with inquiries, enhancing overall shopping experience.
Implemented promotional displays, increasing product visibility and sales.
Owner/Operator Truck Driver
9 Months
Nite Runner Transport LLC | 03.2022 - 12.2022
Developed efficient routing plans to optimize delivery schedules and reduce fuel consumption.
Conducted routine inspections and preventive maintenance on vehicles to ensure operational readiness.
Managed logistics for timely deliveries, improving customer satisfaction through effective communication.
Implemented cost-saving measures in transportation processes to enhance overall profitability.
Operated with safety and skill to avoid accidents and delays.
Truck Driver
6 Months
Skol Trucking | 09.2021 - 03.2022
Operated and maintained various truck types, followed safety regulations.
Conducted pre-trip inspections to ensure vehicle readiness and minimize breakdowns.
Developed route plans using GPS technology to enhance delivery speed and accuracy.
Collaborated with dispatch team to communicate delays and coordinate schedules effectively.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Senior Assistant Store Manager
6 Years 3 Months
ACE Furniture & TV Inc | 06.2015 - 09.2021
Analyzed sales data to identify trends, driving strategic inventory management decisions.
Coordinated promotional campaigns, increasing foot traffic and customer engagement.
Led daily operations, ensuring compliance with company standards and policies.
Oversaw visual merchandising strategies, enhancing in-store product presentation and appeal.
Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Front Desk Assistant
9 Months
Econo Lodge Hotel | 09.2014 - 06.2015
Managed front desk operations, ensuring smooth check-in and check-out processes.
Delivered exceptional customer service and resolved guest inquiries efficiently.
Coordinated room assignments and maintained accurate reservation records.
Assisted in training new front desk staff on hotel policies and procedures.