Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dale Dolaway

Erin,NY

Summary

Dynamic security professional with extensive experience at Elmira Pioneers. Proven ability to enhance safety through proactive patrolling and effective communication. Recognized for maintaining a secure environment while delivering exceptional customer service and swiftly addressing emergencies. Committed to upholding high security standards.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Security Officer

Elmira Pioneers
06.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

CDL Truck Driver

Jackson Welding & Gas Products
01.2023 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Operations/Route Manager

Culligan Water Conditioning Service
06.2020 - 01.2023
  • Enhanced customer satisfaction by resolving service issues promptly and professionally.
  • Conducted driver ride-alongs and observations to evaluate and improve driver performance.
  • Monitored daily operations and routes to resolve issues and drive operational effectiveness.
  • Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
  • Managed a team of drivers, providing training and support to ensure high performance standards were met.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

CDL Truck Driver

MRC Global
03.2018 - 12.2020
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Filled out load paperwork and DOT-mandated log books.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected load security and checked for damages.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Loaded truck and properly secured items to prevent damage for deliveries.

CDL Tanker Driver

JM Trucking
07.2016 - 01.2017
  • Reduced accidents by strictly following company policies and procedures while operating tanker trucks.
  • Maintained accurate records of deliveries, fuel logs, and driver''s daily logs for compliance with DOT regulations.
  • Expedited loading and unloading process by skillfully maneuvering tanker trucks into tight spaces at client locations without incident.
  • Improved safety measures by conducting thorough pre-trip and post-trip inspections of vehicles.
  • Ensured timely delivery of hazardous materials by adhering to established routes and schedules.
  • Followed OSHA and DOT requirements to minimize risks and company liabilities.

Security Officer

Arnot Realty
01.2005 - 12.2005
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.

Education

Associate of Applied Science - Criminal Justice

Corning Community College
Corning, NY
01-2000

High School Diploma -

Spencer Van-Etten Jr.-Sr. High School
Spencer, NY
06-1997

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV monitoring
  • Patrolling
  • Perimeter security

Accomplishments

I am an Eagle Scout in Boy Scouts of America.

I have my security license

Certification

security license

Timeline

Security Officer

Elmira Pioneers
06.2024 - Current

CDL Truck Driver

Jackson Welding & Gas Products
01.2023 - Current

Operations/Route Manager

Culligan Water Conditioning Service
06.2020 - 01.2023

CDL Truck Driver

MRC Global
03.2018 - 12.2020

CDL Tanker Driver

JM Trucking
07.2016 - 01.2017

Security Officer

Arnot Realty
01.2005 - 12.2005

Associate of Applied Science - Criminal Justice

Corning Community College

High School Diploma -

Spencer Van-Etten Jr.-Sr. High School

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