Dale Francis
Las Vegas,NV
Summary
Dynamic bar professional with a proven track record at The George @ The Durango, enhancing customer satisfaction through expert mixology and exceptional service. Spearheaded a training program at Fat Tuesday, boosting efficiency by 20%. Skilled in beverage preparation and suggestive selling, with a strong focus on health codes compliance and innovative promotional strategies. Well Rounded fast paced service and bar top bartender.
Overview
9
9
years of professional experience
Work History
Bartender
The George @ The Durango
04.2024 - Current
- Kept bar presentable and well-stocked to meet bar and customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness for guest safety procedures for preventing excessive guest intoxication.
Bar Team Leader
Fat Tuesday
12.2018 - 05.2020
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Bartender
Hakkasan Group
03.2016 - 10.2018
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma -
Silverado High School
Las Vegas, NV06-2011
Skills
- Mixology
- Beverage Preparation
- Food Running
- Payment Processing
- Health codes compliance
- Food Service
- Suggestive Selling
- Sales expertise
- Customer Service
Timeline
Bartender
The George @ The Durango
04.2024 - Current
Bar Team Leader
Fat Tuesday
12.2018 - 05.2020
Bartender
Hakkasan Group
03.2016 - 10.2018
High School Diploma -
Silverado High School
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