Dale Grunwald

Territory sales Minnesota and North Dakota specializing in flooring product sales 125 accounts carrying multiple lines of flooring 30 % increase in sales 2022

• Monitored budgeting, forecasting, expenditures and performance for accounts.
• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

• Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
• Resurrected and monetized dormant leads to build book of business and increase revenues.
• Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.
• Exceeded targets by building, directing, and motivating high-performing sales team.