FRANCISCO MENDOZA

• Greeted customers and ascertained what each customer wanted and needed
• Recommended, select, and help locate and obtained product based on customer needs and desires.
• Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
• Safely loaded purchased product onto customer vehicles
• Maintained and rotated product as needed, ensuring a wide variety of products to choose from.

• Utilized problem solving skills to identify ways to improve efficiency of the lamination process without compromising product quality.
• Proficient at setting up jigs, fixtures and templates used during the lamination process.
• Inspected and monitored lamination process to ensure quality standards were met.
• Trained new employees in proper lamination techniques and safety protocols.
• Inspected finished goods for defects or inconsistencies in the lamination process.

• Used daily system logs to document production information, discussing issues with management
• Reduced health and safety risks with strict adherence to safety protocols and PPE requirements
• Followed daily preventive maintenance schedule for cleaning and lubricating machinery
• Trained new employees on proper use of machines, safety procedures, and job requirements
• Inspected finished goods prior to shipment and ensured they met quality standards
• Provided guidance on complex tasks or projects as needed by other team members
• Identified opportunities for continuous improvement within the manufacturing process
• Monitored inventory levels of raw materials and ordered additional stock when needed
• Assisted in troubleshooting issues that arose during the manufacturing process
• Participated in regular meetings with other departments such as sales, engineering, and purchasing regarding upcoming projects.

• Ensured all safety protocols were followed while operating the forklift
• Provided assistance in training new employees on proper operation of forklifts and other material handling equipment
• Checked finished products for quality assurance before loading them onto trucks for shipment
• Conducted regular cycle counts to ensure accuracy of inventory levels
• Collaborated with team members to complete tasks efficiently and accurately
• Processed orders by picking products from shelves within the warehouse
• Received, inspected and stocked incoming shipments
• Used handheld scanners for warehouse management system compliance
• Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.

• Maintained clean driving record and obeyed traffic laws and regulations

• Developed strong relationships with customers by providing courteous service.

• Applied problem-solving skills to address customer complaints and issues.

• Loaded and unloaded party supplies such as tables, chairs, jumpers, etc.

• Drove a cargo van and or hauled a trailer safely to customer's location.

• Maintained clean driving record and obeyed traffic laws and regulations.
• Provided excellent customer service throughout delivery process.
• Completed daily routes in accordance with customer delivery expectations.
• Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic.

• Collaborated with other crew members to complete tasks quickly and efficiently
• Ensured that food products were properly labeled before being used
• Performed store opening procedures as directed by the management team
• Operated cash register accurately and efficiently
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.