Dale Norton
Thousand Oaks,CA
Summary
Results-driven Manager experienced in team development and operational coordination. Achieved organizational goals through effective relationship-building and strategic planning. Committed to fostering a productive work environment and driving continuous improvement.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Uber Eats
Thousand Oaks, California
01.2020 - Current
- Delivered meals efficiently to customers across various locations.
- Navigated routes using GPS for timely deliveries.
- Communicated with customers regarding delivery status and issues.
- Maintained vehicle cleanliness and operational readiness.
- Managed order pickups at local restaurants promptly.
- Ensured food safety standards during transport of meals.
- Collaborated with restaurant staff to streamline order fulfillment.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Manager
Ruskey living trust
Camarillo, California
06.2020 - 09.2026
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Managed staff schedules to optimize resource allocation and workload distribution.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Oversaw daily operations of trust management activities and client interactions.
- Facilitated communication between clients and trustees to maintain strong relationships.
- Led team meetings to discuss project updates and address operational challenges.
- Provided leadership during times of organizational change or crisis situations.
- Delegated work to staff, setting priorities and goals.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Analyzed operational workflows to identify areas for process improvement and efficiency.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Coordinated transportation logistics for client appointments.
- Managed payroll processing to ensure employees received accurate and timely compensation.
- Oversaw marketing initiatives, increasing brand awareness and sales.
Head Cook
Cheyenne valley care center
Valley City, North Dakota
01.2017 - 01.2020
- Supervised kitchen staff to ensure efficient meal preparation and service.
- Planned daily menus in accordance with nutritional guidelines and resident preferences.
- Trained new cooks on food safety standards and proper cooking techniques.
- Served as lead cook, guiding and assisting training of less experienced cooks.
- Managed food presentation to enhance the dining experience for residents.
- Collaborated with dietary staff to accommodate special dietary needs of residents.
- Oversaw sanitation practices to ensure a clean and safe kitchen environment.
- Ensured that all food safety regulations were followed in the kitchen.
- Trained new staff members in safe food handling procedures and knife skills.
- Maintained inventory levels of food supplies and kitchen equipment for optimal operation.
- Ordered supplies, ingredients, and equipment needed for the kitchen.
- Cut, chopped and sliced meat and produce to prepare for cooking.
- Operated a variety of kitchen equipment to measure and mix ingredients.
- Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
- Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
- Checked freezer and refrigerator each day to verify proper functioning.
- Kept kitchen, cooking utensils and storeroom clean and neat.
- Provided guidance and support to cooks during busy periods or when unexpected issues arise.
- Educated kitchen staff on proper nutrition and food allergy management.
Construction Worker
T&K construction
Bemidji, Minnesota
06.2014 - 12.2016
- Assisted in framing, roofing, and drywall installation on various projects.
- Maintained tools and equipment to ensure safe working conditions.
- Followed blueprints and specifications to achieve accurate constructions.
- Conducted site clean-up and organization for enhanced safety and efficiency.
- Implemented safety protocols to minimize workplace hazards daily.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Mixed concrete, mortar and other materials to prepare building material.
- Measured distances accurately using tape measures or laser measuring devices.
- Inspected work areas for safety issues before beginning any task.
- Transported materials from one site location to another using trucks or trailers.
Construction Worker
Ladue construction
Bemidji, Minnesota
06.2010 - 05.2014
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to complete construction tasks efficiently.
- Assisted in framing, roofing, and drywall installation on various projects.
- Conducted routine inspections of tools and equipment for maintenance needs.
- Mixed and poured concrete for foundations and structures as required.
- Managed waste disposal and site cleanliness during construction activities.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Mixed concrete, mortar and other materials to prepare building material.
- Measured distances accurately using tape measures or laser measuring devices.
- Transported materials from one site location to another using trucks or trailers.
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
- Used laser measuring tools to calculate lengths, widths, and heights.
- Installed formwork for concrete structures according to specifications.
- Utilized two-way radios and hand signals to coordinate communication between equipment operators.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Cleaned or prepared construction sites to eliminate hazards.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Demonstrated best safety practices working at heights and lifting various objects.
Delivery Driver
DoorDash
Thousand Oaks, California
01.2020 - Current
- Delivered food orders promptly and efficiently to various locations.
- Communicated with customers to confirm order details and delivery times.
- Navigated routes using GPS technology to ensure timely deliveries.
- Maintained vehicle cleanliness and performed routine checks for safety.
- Coordinated with restaurant staff for smooth order pickups and handoffs.
- Adapted to traffic conditions and adjusted routes as needed for efficiency.
- Followed health and safety regulations during food transportation processes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
Education
Bemidji High School
Bemidji, MNSkills
- Operations management
- Staff management
- Team leadership
- Project coordination
- Workforce management
- Schedule preparation
- Task delegation
- Budget oversight
- Vendor negotiation
- Financial management
- Financial records oversight
- Customer service
- Sales management
- Marketing
- Inventory management
- Workflow analysis
- Data analysis
- Employee training
- Staff training and development
- Recruiting and interviewing
- Effective communication
- Verbal and written communication
- Problem solving
- Decision making
- Shift scheduling
- Documentation management
- Inventory management
Timeline
Manager
Ruskey living trust
06.2020 - 09.2026
Delivery Driver
Uber Eats
01.2020 - Current
Delivery Driver
DoorDash
01.2020 - Current
Head Cook
Cheyenne valley care center
01.2017 - 01.2020
Construction Worker
T&K construction
06.2014 - 12.2016
Construction Worker
Ladue construction
06.2010 - 05.2014
Bemidji High School