Dale Swager
Sioux Center
Summary
Results-driven Claims Specialist with a focus on maximizing claims for both Great West and our insured. Fostering vendor and internal relationships. Providing premier service for insureds with empathy and clear communication by having industry experience.
Overview
21
21
years of professional experience
Work History
Claims Specialist
Great West Casualty
01.2025 - Current
- Working with both the Cargo and Field teams to effectively move equipment to reduce downtime for our insureds.
- Communicate with the Field team to find shops for estimates that will best serve our insured for price and timely repairs
- Developing and foster existing relationships with vendors to cost effectively moving equipment in all states.
- Maximize returns on salvage with current and new salvage buyers with the same premier service Great West provides its insureds.
- Informing insureds of expectations Great West will provide while working through the claims process while explaining the process and answering their questions to provide peace of mind that they are getting the best service from their premium spent.
Construction Foreman
Kevin Hoppe Construction
09.2019 - 01.2025
- Supervised daily construction activities, ensuring that timelines were safely met
- Coordinated subcontractor schedules, optimizing workflow and minimizing project delays.
- Conducted site inspections, identifying potential issues and working with city and state inspectors
Trucking Owner Operator
Swager Trucking
03.2005 - 09.2019
- Worked with various dispatch to provide work to keep equipment profitable
- Managed state and federal compliance for a commercial truck to operate
- Understanding of both mechanical issues and maintenance protocols
- Established vendor relationships, negotiating contracts with a single truck operation to provide superior customer service
Education
Bachelor of Science - Animal Science
Dordt College
Sioux Center, IA05-2000
Skills
- Claims
- Claims processing
- Claims investigation
- Verbal communication
- Education and Training with newer hires
- Salvage Coordinator
Timeline
Claims Specialist
Great West Casualty
01.2025 - Current
Construction Foreman
Kevin Hoppe Construction
09.2019 - 01.2025
Trucking Owner Operator
Swager Trucking
03.2005 - 09.2019
Bachelor of Science - Animal Science
Dordt College