Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event.
Overview
26
26
years of professional experience
Work History
SAFETY SERVICE AGENT
GAYLORD NATIONAL RESORT & CONVENTION CENTER
03.2008 - Current
Protecting property maintaining order and directing traffic for hotel employees and hotel guest, reports, key assist when needed
Respond to guest and employee in need of medical attention, First Aid CPR and AED
On-Call Banquet Server
Colony South Hotel & Conference Center
Clinton, MD
05.1998 - 02.2008
Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Greeted guests upon arrival and provided assistance throughout the event.
Provided prompt, friendly service to all guests during banquets or catered events.
Education
BS - Psychology
BRIDGEWATER STATE UNIVERSITY
131 Summer Street Bridgewater, MA 02325
05.1993
High School Diploma -
OLIVER AMES HIGH SCHOOL
100 Lothrop Street North Easton, MA 02356
06-1989
Skills
Excellent communication skills
Banquet preparation
Food Service
Wine service
Food handling and sanitation
Customer Service
Guest Needs Analysis
Hospitality service expertise
References
References: Available on request.
Timeline
SAFETY SERVICE AGENT
GAYLORD NATIONAL RESORT & CONVENTION CENTER
03.2008 - Current
On-Call Banquet Server
Colony South Hotel & Conference Center
05.1998 - 02.2008
BS - Psychology
BRIDGEWATER STATE UNIVERSITY
High School Diploma -
OLIVER AMES HIGH SCHOOL
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