Dale Cramer
Mabank,TX
Summary
Accomplished Terminal Manager at McElroy Truck Lines, adept in operations management and mentoring, significantly enhanced team productivity and safety. Skilled in FMCSA compliance and adept at multitasking, successfully led a 100-member team to streamline processes, boosting efficiency. Demonstrated exceptional adaptability and professionalism, achieving remarkable improvements in delivery accuracy and employee training outcomes.
Eager Terminal manager with extensive knowledge of logistics and training excellent employees. Adept at planning schedules and working on tight budgets without sacrificing quality of work. Successful at meeting long-term goals and daily streamlining.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Terminal Manager
Mcelroy Truck Lines
07.2023 - Current
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Set terminal budgets and set goals to adhere to plans.
- Monitored employee performance and productivity.
- Collaborated with around a 100-member team to create, modify and implement goals, procedures and policies.
- Boosted accuracy in outbound and inbound operation by initiating quality control processes on incoming and outgoing freight.
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
- Maintained composure and order when handling customer and employee injuries, incidents and accidents.
- Fielded customer complaints and comments and rectified issues.
- Directed and monitored tracking, routing and dispatching transportation vehicles.
- Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
- Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
- Directed and initiated investigations to resolve shipper or customer complaints.
- Collaborated with around a 100-member team to create, modify and implement goals, procedures and policies.
Safety Manager and Orientation Instructor
Mcelroy Truck Lines
05.2016 - Current
- Reduced injuries among personnel with development and implementation of robust safety programs and policies.
- Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
- Facilitated training for hundreds of employees.
- Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Delivered in-house training sessions to existing employees to roll out new processes, rules and technologies.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Adapted teaching methods and materials to meet students' varying needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
OTR Driver Trainer
Mcelroy Truck Lines
05.2014 - Current
- Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
- Charted out upcoming routes with GPS technology and maps.
- Made sure that deliveries were on time for scheduled appointments.
- Delivered goods to customers both locally and long distance.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Shared the knowledge received thru previous experiences to the trainees.
- Monitored and evaluated trainees abilities to safely perform the task required to be a flatbed driver. These task included, but not limited to: Safely operate the vehicle in all types of conditions, ability to lift, bend, stoop, throw straps, etc in a manner that would not result in injury. Ability to communicate with customers to ensure pickup and delivery of their product while following theirs and company protocol. Ability to read and follow maps, gps, road signs, and paperwork.
Class A Truck Driver, OTR
Mcelroy Truck Lines
07.2012 - Current
Education
GED -
Sam Houston High School
Arlington, TX12-2002
Skills
- FMCSA, EPA, and OSHA regulations compliance
- Delegation
- Dispatch
- Safety
- Driver monitoring
- DOT-compliant recordkeeping
- Professionalism
- Multitasking
- Route Planning
- Transport scheduling
- Resolve customer issues
- Mentoring and training
- Adaptability
- Performance monitoring
- Operations Management
Certification
Certified in collection of urine, hair, and alcohol swab testing for pre-employment and random drug testing.
Timeline
Terminal Manager
Mcelroy Truck Lines
07.2023 - Current
Safety Manager and Orientation Instructor
Mcelroy Truck Lines
05.2016 - Current
OTR Driver Trainer
Mcelroy Truck Lines
05.2014 - Current
Class A Truck Driver, OTR
Mcelroy Truck Lines
07.2012 - Current
Certified in collection of urine, hair, and alcohol swab testing for pre-employment and random drug testing.
GED -
Sam Houston High School
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