DALEEN WILSON
Baltimore,MD
Summary
I am a recent graduate with a certificate in Logistics and Supply Chain. Goal-driven and seeking an entry-level position as a freight broker agent in managing shipments, tracking inventory, and coordinating with vendors, in a logistics environment to develop my skills further and contribute to the growing success of the organization.
Overview
30
30
years of professional experience
Work History
Care Provider
The State Of Maryland
06.2005 - 11.2022
- Developed strong and trusting rapport with 60 clients to facilitate the best possible care and assistance for his/her care plan.
- Reduced patient anxiety and stress through effective communication and active listening skills.
Mental Health Counselor
Harford-Belair CMHC
06.1995 - 04.2005
- Provided counseling for relapse prevention, social issues, and mental health problems
- Developed treatment plans, and coordinated treatment plans with multi-disciplinary team members
- Met with 60 clients weekly.
Supervisor
My Brother’s Place
03.1993 - 07.2003
- Supervised three staff and 20 clients in a resident setting
- Advocate for clients to get the care needed outside the group home
- Conducted in-house meetings, and recruited clients to come into the program from other mental health facilities and the courts
- Compiled and maintained up-to-date information about community health and service agencies available for the clients, made referrals, and identified individual social and emotional needs of the clients to involve family support.
Education
Some College (No Degree) - Human Services
The Community College of Baltimore
Baltimore, MDFreight Broker/ Agent Training - Freight Broker/ Agent Training
Morgan State University
Baltimore, MD02.2024
Bachelor of Science degree - Family and Consumer Science
Morgan State University
Baltimore, MD05.2017
Associate degree - Mental Health
Community College of Baltimore
06.1985
Skills
- Problem Solving
- Adaptability
- Case management
- Multitasking
- Teamwork
- Organization
- Compassionate client care
- Time Management
- Communication
- Customer Service
Timeline
Care Provider
The State Of Maryland
06.2005 - 11.2022
Mental Health Counselor
Harford-Belair CMHC
06.1995 - 04.2005
Supervisor
My Brother’s Place
03.1993 - 07.2003
Some College (No Degree) - Human Services
The Community College of Baltimore
Freight Broker/ Agent Training - Freight Broker/ Agent Training
Morgan State University
Bachelor of Science degree - Family and Consumer Science
Morgan State University
Associate degree - Mental Health
Community College of Baltimore