30 Years of professional experience
Dalene Beetem
Summerset,SD
Summary
Accomplished Patient Navigator and Clinic Nurse Care Coordinator at Monument Health, adept in care management and possessing strong organizational skills. Successfully reduced hospital readmission rates and enhanced patient satisfaction through effective care coordination and quality improvement initiatives. Trained staff and streamlined patient-provider communication, demonstrating exceptional empathy and communication abilities.
Overview
21
21
Work History
Patient Navigator
Monument Health
02.2019 - 09.2021
- Supported patients in managing their mental and emotional well-being through active listening, empathy, and appropriate referrals to specialized care providers.
- Assisted patients in overcoming barriers to care, such as transportation, language, and financial challenges.
- Trained new employees on effective patient navigation techniques, ensuring continuity of care across the organization.
- Streamlined communication between patients and healthcare providers for enhanced care coordination and timely treatment.
Clinic Nurse Care Coordinator
Monument Health
01.2010 - 02.2019
- Facilitated smooth transitions from hospital settings to home environments for patients requiring ongoing care assistance.
- Reduced hospital readmission rates by closely monitoring patient progress and adjusting care plans as needed.
- Implemented quality improvement initiatives that resulted in better service delivery and increased client satisfaction rates.
- Enhanced patient satisfaction by coordinating and scheduling timely home health services.
Registered Nurse
Black Hills Children’s Home
10.2000 - 09.2008
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Education
Associates Degree - Nursing
Dakota Wesleyan University
Mitchell, SD05.1994
Skills
Care management
Clinic experience
Children’s home experience
Organizational skills
Written and oral communication
Timeline
Patient Navigator
Monument Health
02.2019 - 09.2021
Clinic Nurse Care Coordinator
Monument Health
01.2010 - 02.2019
Registered Nurse
Black Hills Children’s Home
10.2000 - 09.2008
Associates Degree - Nursing
Dakota Wesleyan University
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