Dalene Keimig
Volga,SD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Settlements Specialist
One80 Intermediaries
02.2020 - Current
- Have successfully worked remotely from home for the duration of my time with the company.
- Have achieved excellent on the phone customer service.
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Was the chairperson for the Fun Committee for over a year.
- Resolved claim in a timely manner.
Product Assembler
South Dakota Partners
02.2019 - 12.2019
- Worked efficiently to minimize material and time waste.
- Coated circuit boards with Epoxy to prevent rusting
- Adhered to safety practices and quality standards at all times.
- Updated logs and completed production reports.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Recognized and reported defective material and equipment to shift supervisor.
- Completed tasks on time to meet quality and safety standards.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
Sidelines Packer
3M
08.2017 - 02.2019
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Completed daily orders with expert picking and packing of shipments.
- Counted items to verify accuracy of orders.
- Re-packaged damaged or incorrectly packaged items.
- Sealed containers and packages with glue, tape or other materials.
- Recorded product, packaging and order information on specified forms.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Placed items into bags, boxes or other containers.
- Inspected items for defects and damage.
Health Unit Coordinator
Brookings Heath Systems
07.2015 - 08.2017
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
- Responded to patient call lights to expedite appropriate follow-through.
- Provided concierge service to assist patients and families and direct them to available resources.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
Daycare Owner/Operator
Kids Clubhouse
11.2011 - 07.2015
- Maintained a health lunch program
- Maintained the proper state certification certificate per state guidelines
- Managed 1 employee
- Planned and executed outings for the children with proper staffing
- Maintained educational art and musical program.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Maintained accurate accounting of tuition and operating reports.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Stayed current on guidelines to maintain compliant program operations.
Certified Nursing Assistant
Brook View Manor
01.2009 - 10.2011
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in rehab of patients
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Achieved great customer service with patients and family members
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Upheld infection control and prevention policies across different patient-facing areas.
Education
Associate of Applied Science - Medical Administrative Billing And Coding
Keiser University Online Division
Fort Lauderdale, FL 12.2024
High School Diploma -
Sioux Valley High School
Volga, SD05.1996
Skills
- Patient Account Reviews
- Personalized Customer Service
- Team Performance Improvement
- Special Assignments
- Inbound Phone Calls
- Records Management
- Calendar and Appointment Management
- Patient Registration
- Unit Reception
- Scheduling Tests and Procedures
- Have successfully worked remotely for 3 years
- Years of customer service both on the phone and in person
Timeline
Settlements Specialist
One80 Intermediaries
02.2020 - Current
Product Assembler
South Dakota Partners
02.2019 - 12.2019
Sidelines Packer
3M
08.2017 - 02.2019
Health Unit Coordinator
Brookings Heath Systems
07.2015 - 08.2017
Daycare Owner/Operator
Kids Clubhouse
11.2011 - 07.2015
Certified Nursing Assistant
Brook View Manor
01.2009 - 10.2011
Associate of Applied Science - Medical Administrative Billing And Coding
Keiser University Online Division
High School Diploma -
Sioux Valley High School
Similar Profiles
Teresa OdenTeresa Oden
Claims Adjuster at One80 IntermediariesClaims Adjuster at One80 Intermediaries
Karla NayKarla Nay
Senior Claims Examiner at One80 Intermediaries Inc.Senior Claims Examiner at One80 Intermediaries Inc.
Veena KassaVeena Kassa
Business Intelligence Programmer Analyst at One80 IntermediariesBusiness Intelligence Programmer Analyst at One80 Intermediaries