Microsoft
Dalia Aboukabchat
Orlando,USA
Summary
Dedicated team member recognized for outstanding performance and contributions to the industry. Demonstrates strong critical thinking and problem-solving skills, complemented by effective planning and organization abilities. Committed to delivering excellent customer service while continuously seeking opportunities for growth and skill enhancement. Focused on leveraging expertise to drive organizational success.
Overview
4
4
years of professional experience
2
2
Certification
Work History
Hostess
Paradiso 37
Lake Buena Vista, USA
01.2023 - 05.2024
- Engaged in friendly conversation with guests.
- Warmly greeted and seated guests promptly.
- Resolved customer complaints professionally.
- Managed the waiting list for timely seating.
Crew Member
McDonald's
Saint Cloud, USA
07.2022 - 01.2023
- Prepared beverages like coffee, smoothies, and milkshakes.
- Handled cashier duties: taking orders and processing payments.
- Maintained an organized work area for efficiency.
Host
Olive Garden
Kissimmee, USA
02.2022 - 11.2022
- Provided accurate wait times and monitored the waiting list.
- Took reservations via phone and in person.
- Served as point-of-contact for guest complaints and special requests.
Team Member
KFC
Saint Cloud, USA
08.2021 - 04.2022
- Communicated effectively with the team to complete tasks.
- Built strong relationships with coworkers and managers.
- Maintained a clean and organized work area throughout the shift.
Education
Associate of Science - Business
Valencia College
Orlando, FL03-2026
High School -
Harmony High School
Saint Cloud, FL01.2023
Skills
- Time management
- Effective multitasking
- Fast learner
- Microsoft
- Problem-solving
- Communication
- Promotional planning
- Self motivation
Certification
- Driver's License
- High School Diploma
- Operations Support and Services
References
References available upon request.
Timeline
Hostess
Paradiso 37
01.2023 - 05.2024
Crew Member
McDonald's
07.2022 - 01.2023
Host
Olive Garden
02.2022 - 11.2022
Team Member
KFC
08.2021 - 04.2022
Associate of Science - Business
Valencia College
High School -
Harmony High School
Accomplishments
- Resolved product issue through consumer testing.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Software
Languages
English
Native language