Dalia Arroyo

· Defined and executed strategies for projects in various industries and scopes of work to build client's pipeline as well as actively provide market feedback.

· Identify emerging trends in corporate market and build market awareness.

· Consistently achieved and exceeded monthly projects targets.

· Conduct discovery meetings with clients and tailored value propositions to meet market needs.

· Utilized Salesforce and Hubspot CRMs to manage prospect's pipeline and used data analytics to identify and track trends and developed actionable insights.

· Pre-planned client calls and maintained efficient time management skills to ensure maximum client retention.

· Proactively partner with each client to identify and implement improvements to bring greater efficiency as we scale.

· Worked cross-functionally with field sales in order to drive sales objectives, cultivate relationships, and growth opportunities.

· Collaborated with marketing and product teams to stay up to date with new product launches and promotional activities.

· Stayed up to date with industry knowledge and competitive products.

· Demonstrated a strong work ethic and represented each client with integrity and professionalism.

· Maintained active communication with leadership and clients and developed plans of actions to improve output.

· Serve as a mentor to frontline specialists and team leads, providing consistent coaching around career growth and sharing candid feedback that helped retain and promote top talent.

· Intentionally grew and motivated a team from 8 to 25+ employees into an exceptional sales development team.

· Maximized performance by monitoring KPIs to help guide improvements for both individuals and the team as a whole.

· Cross-trained existing employees to maximize team agility and performance.

· Onboarded new employees with training and new hire documentation.

• Consistently hit and exceeded monthly quotas
• Supervised a team of 10+ employees and regularly provided training on necessary skills necessary to achieve monthly quotas
• Designed strategic plans for team development while supporting current projects.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

• Client Prospecting, Cold calling, develop of referral network, created Lead System of 10-15 weekly appointments with closure of 3-5 weekly cases
• Participating in monthly community and business events, creating workflow of 50-100 prospects each month
• Managed a variety of methods for prospecting clients opportunities
• Follow-up on all leads
• Customer service of existing cases
• Schedule appointments, preparing meetings, presenting products, quoting, upgrading, preparing and delivery policies
• Mid-to-full year follow up with each Client
• Achievements:
• Career Life Producer Award, 25 paid cases within the first 3 months
• Career Life Success Award, 50 paid cases within the first 6 months
• John Bingham Award, 9.5 paid cases in one month
• New York Life 10, 10 paid cases in one month
• High volume inside sales
• High Closing Rate
• Top Case Rate Agent