Melanie Armenta
Norcross,GA
Summary
Dynamic sales professional with a proven track record at Georgia Auto Pawn, excelling in customer relationship building and complex problem-solving. Bilingual in English and Spanish, I enhance client satisfaction through exceptional service and effective communication. Skilled in sales presentations, I consistently drive repeat business and foster strong customer loyalty.
Overview
7
7
years of professional experience
Work History
Sales Representative
Georgia Auto Pawn
Norcross, GA
04.2025 - 08.2025
- Making pawns with people’s car title to lend them money when they need it.
- Answering calls, making appointments.
- Taking payments.
- Processed transactions accurately using point-of-sale systems to ensure efficient sales operations.
- Maintained inventory levels through regular stock assessments and restocking procedures.
- Built strong customer relationships, enhancing satisfaction and repeat business opportunities.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Assistant Manager
USA Daycare Academy
Norcross, GA
02.2022 - 09.2024
- Helping my manager providing new ideas for the daycare.
- Answering phone calls and making appointments for parents to show them the installation. Enrolling the kids.
- Cooking all the meals for the kids.
- Assistant teacher sometimes at the classrooms.
- Implemented educational programs, enhancing children's learning experiences and engagement.
- Coordinated staff schedules, optimizing resource allocation and efficiency.
- Facilitated communication between parents and staff, addressing concerns promptly and effectively.
- Trained new employees on policies and procedures, fostering a collaborative environment.
- Monitored classroom activities, ensuring adherence to safety regulations and best practices.
Busser
Frontera Restaurant
Norcross, GA
06.2018 - 05.2021
- Supported waitstaff by promptly clearing and resetting tables for efficient service.
- Maintained cleanliness of dining area, ensuring a welcoming atmosphere for guests.
- Assisted in organizing and stocking supplies, contributing to smooth restaurant operations.
- Collaborated with kitchen staff to facilitate timely delivery of food orders.
- Adapted quickly to changing priorities during peak hours, enhancing team productivity.
Education
High School Diploma -
Meadowcreek High School
Norcross, GA05.2020
Skills
- Bilingual English-Spanish
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales presentations
- Complex Problem-solving
- Client service
- Customer needs assessment
- Staff training
- Learning fast
- Flexible hours
- Clean presentation
Timeline
Sales Representative
Georgia Auto Pawn
04.2025 - 08.2025
Assistant Manager
USA Daycare Academy
02.2022 - 09.2024
Busser
Frontera Restaurant
06.2018 - 05.2021
High School Diploma -
Meadowcreek High School