Dynamic customer service representative with a proven track record in resolving inquiries and enhancing satisfaction. Skilled in critical thinking and effective communication, driving improved customer retention and loyalty.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Answer Excellence
Clearwater, FL
10.2010 - 05.2014
Resolved customer inquiries efficiently through multiple communication channels, enhancing overall satisfaction.
Trained new staff on customer service protocols and company policies to ensure consistent service delivery.