Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Dalia Farhat

Dearborn,MI

Summary

Dynamic dental assistant with expertise in patient care and orthodontic support at Modern American Dental. Proven ability to enhance client relationships and streamline procedures, ensuring a sterile environment and efficient workflow. Skilled in oral X-rays and staff management, fostering team development and delivering exceptional service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dental Assistant

Modern American Dental
Dearborn, MI
01.2025 - Current
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Maintained a neat, clean and organized environment throughout the office.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.

Cashier Manager

Eastborn Fruit Market
Dearborn, MI
06.2021 - 03.2025
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions for the new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees, and maintain excellent customer service.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Coffee Maker/Nuts & Spices Counter, trained new team members with positive reinforcement, and respectful, encouraging coaching.
  • Recommended products based on a solid understanding of individual customer needs and preferences.
  • I listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages, and seasonal offerings.

Education

Bachelor of Science -

University of Michigan
Dearborn, MI
12-2024

Skills

  • Customer Relationship Management
  • Patient care
  • Orthodontic procedure support
  • Oral surgery assistance
  • Teeth cleaning assistance
  • Dental procedure preparation
  • Dental staff assistance
  • Oral X-rays
  • Staff Management and Scheduling
  • Time Management
  • Active Listening
  • Multi-line Telephone Systems
  • Employee training and development
  • POS systems and Drawer Management

Certification

  • Dean's list, 09/01/21 04/30/23, 3.8, University of Michigan, Dearborn, MI
  • Member of the National Arab American Medical Association Next Generation, University of Michigan, Dearborn, MI

Affiliations

  • Shadowing other dental clinics
  • volunteer at Beaumont Hospital

Timeline

Dental Assistant

Modern American Dental
01.2025 - Current

Cashier Manager

Eastborn Fruit Market
06.2021 - 03.2025

Bachelor of Science -

University of Michigan
Dalia Farhat