Dalia Lopez
Woodland,CA
Summary
Dynamic and organized professional with experience at Motel 6 Hotel, excelling in appointment scheduling and customer service. Proven ability to enhance office efficiency through effective communication and data entry skills. Recognized for resolving customer issues promptly while maintaining a positive atmosphere, contributing to overall client satisfaction.
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
2
2
years of professional experience
Work History
Receptionist
Motel 6 Hotel
06.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Warehouse Worker
Plygem Windows
06.2024 - 08.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Fast Food Worker
Pollo Loco
10.2023 - 12.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Education
High School Diploma -
Sava
Elk Grove, CA05-2024
Skills
- Organization skills
- Appointment scheduling
- Greeting and seating clients
- Schedule management
- Multi-line telephone operation
- Typing speed
- Office management
- Phone etiquette
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Receptionist
Motel 6 Hotel
06.2025 - Current
Warehouse Worker
Plygem Windows
06.2024 - 08.2025
Fast Food Worker
Pollo Loco
10.2023 - 12.2024
High School Diploma -
Sava
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