Dalia Luis Mateo
Orlando
Summary
Compassionate nursing student with over 3 years of hands-on clinical experience across dynamic healthcare settings. Highly skilled in direct patient care, interaction, and adherence to medical protocols. Dedicated to facilitating seamless, empathetic healthcare experiences and improving overall patient outcomes
Overview
5
5
years of professional experience
Work History
Lead Optometric Lab Technician /Float Staff Member
DV Eye Center
Orlando, FL
09.2023 - Current
- Operated optical equipment to fabricate and customize lenses according to specifications.
- Inspected finished products for quality assurance and adherence to standards.
- Collaborated with team members to troubleshoot and resolve production issues efficiently.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Assisted with daily administrative tasks, supporting office staff in achieving operational goals.
Legal Administrative Assistant
Angel Law Firm
Orlando, FL
08.2022 - 08.2023
- Managed scheduling and coordination of legal appointments and meetings for attorneys and clients.
- Conducted legal research to support case preparation and assist attorneys in case strategy development.
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Prepared drafts of forms, letters and agreements for legal staff use.
Patient Care Coordinator
Orchid Medical
Orland, CA
02.2021 - 07.2022
- Coordinated patient scheduling and appointment management to enhance operational efficiency.
- Streamlined communication between patients, healthcare providers, and insurance companies to coordinate patient care.
- Developed patient intake processes, ensuring accurate data collection and compliance with regulations.
- Oversaw 60+ cases monthly
Education
Bachelor of Science - Nursing
Advent Health University
Orlando, FL08-2028
Bachelor of Arts - Psychology
California State University Northridge
Los Angeles, CA05-2018
Skills
- Patient Care
- Health Assessment
- Document vital signs
- Multitasking Abilities
- Patient Education
- Clinical Documentation
- Insurance verification & billing
- Payment collection
- Medical terminology
- Computer skills
- Administrative support
- Strong problem solver
- HIPAA compliance
- Quality control monitoring
Accomplishments
- BLS Certification
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Increased departmental transparency and opened up communication channels to improve team collaboration.
- Inventory Management - Managed inventory and office budgeting for supplies.
Timeline
Lead Optometric Lab Technician /Float Staff Member
DV Eye Center
09.2023 - Current
Legal Administrative Assistant
Angel Law Firm
08.2022 - 08.2023
Patient Care Coordinator
Orchid Medical
02.2021 - 07.2022
Bachelor of Science - Nursing
Advent Health University
Bachelor of Arts - Psychology
California State University Northridge