Dalia Mejia
Philadelphia,PA
Summary
Methodical Program Coordinator offers internal document creation, program management and project implementation expertise paired with outstanding time management and multitasking abilities. Resourceful and versatile professional with over 4 years of experience developing and coordinating programs.
Overview
9
9
years of professional experience
Work History
Program Coordinator
New York Presbyterian Hospital
New York, NY
01.2021 - Current
- Manage the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Maintain mechanisms for tracking patient care and follow-up and accurately record patient care interactions to support data extrapolation related to ordering and scheduling appointments, patient demographics, and outcomes
- Implement patient satisfaction surveys and feedback mechanisms, analyzing results to identify areas for improvement and implement appropriate strategies.
- Facilitate educational workshops, meetings and conferences associated with program.
Care Coordinator -World Trade Center Health Program
Mount Sinai Hospital
New York, NY
01.2022 - 01.2023
- Initiated and documented patient interventions and referrals using evidence-based research to support care plans and to provide external parties with comprehensive patient data.
- Prepared presentations outlining key findings from research conducted into current trends in care coordination services delivery models.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Assessed patient's need for additional resources such as home health aides or durable medical equipment suppliers in order to provide appropriate level of care.
Public Health Advisor Level II /Community Engagement Specialist
NYC Health + Hospitals
New York, NY
01.2020 - 01.2021
- Led community engagement efforts for public health initiatives, overseeing health education campaigns, disease prevention programs, and community needs assessments
- Trained and onboarded 30 new employees hired between October and December 2020 for the crucial role of contact tracers, achieving a seamless transition and ensuring their preparedness for the role
- Conducted comprehensive evaluations of program outcomes, proficiently collecting and analyzing data, and delivering insightful reports to measure the impact of initiatives and provide valuable guidance for program enhancement.
- Organized and led workshops, seminars, and conferences to promote community involvement.
Home Health Aide
Personal Touch Home Care
Queens, NY
01.2015 - 01.2020
- Offered emotional support and guidance to patients and families, assisting with healthy meal preparation, promoting independent living, and facilitating adjustment to disability or illness
- Recorded precise documentation of patient progress through meticulous completion of entries in logbooks, journals, and care plans
- Created daily reports for five patients, outlining initial assessments and collaborating with the case manager
- Proactively alerted the nurse supervisor about any abnormal or urgent circumstances concerning patients' conditions or environments.
Education
Master of Arts - Health Administration
Icahn School of Medicine At Mount Sinai
New York, NYBachelor of Arts - Social Work
Lehman College/CUNY
The BronxAssociate of Arts - Human Services
LaGuardia Community College/CUNY
Queens, NYSkills
- Salesforce
- Workday
- RedCap
- Epic
- Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
- Team Collaboration
- Child and Adult Welfare Knowledge
- Program Development and Management
- Resource Advocacy
- Organizational skills
- Presentation and Communication
- Data Collection and Analysis
- Database Coordination
- Patient Flow Management
- Critical Thinking Skills
- Creative Problem-Solving
Languages
Spanish
Full Professional
Google Project Management: Professional Certificate
- Foundation of Project Management
- Project Initiation: Starting a Successful Project
- Project Planning: Putting it All Together
- Project Execution
- Agile Project Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Care Coordinator -World Trade Center Health Program
Mount Sinai Hospital
01.2022 - 01.2023
Program Coordinator
New York Presbyterian Hospital
01.2021 - Current
Public Health Advisor Level II /Community Engagement Specialist
NYC Health + Hospitals
01.2020 - 01.2021
Home Health Aide
Personal Touch Home Care
01.2015 - 01.2020
Master of Arts - Health Administration
Icahn School of Medicine At Mount Sinai
Bachelor of Arts - Social Work
Lehman College/CUNY
Associate of Arts - Human Services
LaGuardia Community College/CUNY