Dalia Oufi
Bristol
Summary
Compassionate and dedicated social services professional with strong experience in case management, psychosocial assessments, housing coordination, and supporting individuals facing homelessness, trauma, and complex social barriers. Skilled in crisis stabilization, resource navigation, and providing client-centered, trauma-aware support. Seeking a part-time, every-other-weekend role to contribute my skills, stay actively involved in direct service work, and support vulnerable individuals while continuing my professional growth in the social services field. Known for reliability, strong documentation, and effective collaboration within multidisciplinary teams.
Overview
6
6
years of professional experience
Work History
Director of Social Work
Waterbury Center For Nursing & Rehabilitation
08.2025 - Current
- Lead the Social Services department, providing crisis intervention, safety planning, psychosocial assessments, and advocacy for a diverse and vulnerable resident population, including individuals with trauma histories, unstable housing, and complex medical needs.
- Coordinate interdisciplinary care, facilitate care plan meetings, and ensure all residents receive trauma-informed, culturally sensitive support.
- Collaborate with community agencies including VNA services, protective services, housing programs, hospitals, and behavioral health providers to ensure safe and appropriate discharge plans.
- Respond to acute crises, provide emotional support, and conduct conflict mediation with residents and families.
- Complete required MDS sections, care plans, progress notes, and regulatory documentation with accuracy and compliance.
- Support families with resources, education, and safety planning when home environments are unstable, unsafe, or abusive.
- Train and mentor new social services staff in crisis response and documentation practices.
Social Worker
Complete Care at Harrington Court
02.2025 - 06.2025
- Managed caseloads involving high-risk residents, including individuals experiencing homelessness, domestic violence, and unstable family dynamics.
- Conducted psychosocial assessments, developed individualized care plans, and coordinated community resources to support safe, appropriate discharges.
- Provided crisis intervention, emotional support, and de-escalation for residents experiencing distress or unsafe situations.
- Supported families and residents with resource referrals—legal aid, housing programs, mental health services, addiction treatment, and protective services.
- Documented timely progress notes and participated in interdisciplinary team meetings to advocate for resident needs.
Social Worker
The Pines at Bristol Center for Health & Rehabilitation
01.2020 - 02.2025
- Provided comprehensive case management for residents with complex psychosocial needs, including survivors of domestic violence, individuals with trauma histories, and residents facing homelessness or financial instability.
- Conducted crisis interventions, safety risk assessments, and supportive counseling in collaboration with nursing and administrative teams.
- Coordinated community resources including shelters, home care, housing assistance, and legal services to ensure safe discharge planning.
- Facilitated communication between residents, families, and interdisciplinary teams, ensuring trauma-informed, resident-centered support.
- Maintained detailed, compliant documentation and participated in regular care conferences.
- Developed strong advocacy skills supporting vulnerable individuals in crisis.
Education
Bachelor of Science - Clinical Psychology
Nova Southeastern University
05-2025
Associate of Science - Psychology
Capital Community College
Hartford, CT01.2023
High School diploma -
New Britain High School
New Britain01.2019
Recovery Support Specialist (RSS) Certification -
Recovery Leadership Academy
06.2025
Mental Health First Aid USA - Adult -
National Council for Mental Wellbeing
04.2025
Skills
- Case Management
- Housing Resource Coordination
- Psychosocial Assessments
- Crisis Stabilization Support
- Community Resource Navigation
- Supportive Counseling
- Advocacy for Vulnerable Populations
- Strong Documentation & Reporting
Personal Information
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Timeline
Director of Social Work
Waterbury Center For Nursing & Rehabilitation
08.2025 - Current
Social Worker
Complete Care at Harrington Court
02.2025 - 06.2025
Social Worker
The Pines at Bristol Center for Health & Rehabilitation
01.2020 - 02.2025
Associate of Science - Psychology
Capital Community College
High School diploma -
New Britain High School
Recovery Support Specialist (RSS) Certification -
Recovery Leadership Academy
Mental Health First Aid USA - Adult -
National Council for Mental Wellbeing
Bachelor of Science - Clinical Psychology
Nova Southeastern University