Summary
Overview
Work History
Education
Skills
Languages
Education and Training
Timeline
Generic

Dalia Pacheco

Orlando

Summary

Experienced with office management and executive assistance. Utilizes strong organizational and multitasking skills to manage schedules, correspondence, and administrative tasks. Track record of effective communication and problem-solving in busy office settings.

Overview

7
7
years of professional experience

Work History

Secretary's Assistant

Fulmore Chiropractic Care
11.2022 - Current
  • Greeted patients, verified insurance and collected co-payments.
  • Maintained patient records and updated information in the electronic health record system.
  • Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
  • Scheduled appointments for patients both in person and over the phone.
  • Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
  • Answered patient questions regarding their care plan or billing inquiries.
  • Monitored appointment schedules throughout the day to ensure proper flow of operations.
  • Completed paperwork related to billing procedures accurately according to established protocols.
  • Adhered strictly to HIPAA regulations while handling confidential patient information.
  • Accurately entered data into computer systems related to patient visits or treatments received.

Medical Screener

Octapharma Plasma Center
11.2020 - 09.2021
  • Performed medical screening on patients to ensure they meet the requirements of the clinic.
  • Assisted in collecting patient data, including vital signs and personal information.
  • Conducted physical assessments, such as measuring height and weight, taking blood pressure readings.
  • Maintained a clean and organized work environment by disposing of used supplies properly.
  • Ensured that all diagnostic equipment was functioning properly before use with patients.
  • Adhered to HIPAA regulations when dealing with confidential patient information.

Security Dispatcher

Nemours Children's Hospital
05.2018 - 06.2020
  • Maintained logs of all events occurring onsite, including any disturbances or criminal activity.
  • Responded promptly to emergency situations, such as medical emergencies or fires, dispatching appropriate personnel in a timely manner.
  • Coordinated with law enforcement agencies in response to reported crimes and other security-related incidents.
  • Collaborated with other departments, such as maintenance or housekeeping staff, regarding safety issues or changes that might affect security operations.
  • Dispatched security guards according to shift schedules and ensured that all posts were adequately staffed at all times.
  • Performed data entry tasks related to incident reports, employee time cards and other administrative duties.
  • Observed extensive closed-circuit televisions, fire alarm systems, panic alarm systems and intrusion alarms.

Education

Associate of Science - Business Management And Marketing

Florida Technical College
Orlando, FL
05-2019

Skills

  • Data Entry
  • Adept in Microsoft 365
  • Client Relations
  • Record Confidentiality
  • Scheduling Appointments
  • Administrative Support
  • Customer Service
  • Adept to Chiro8000

Languages

English
Full Professional
Spanish
Native/ Bilingual

Education and Training

other

Timeline

Secretary's Assistant

Fulmore Chiropractic Care
11.2022 - Current

Medical Screener

Octapharma Plasma Center
11.2020 - 09.2021

Security Dispatcher

Nemours Children's Hospital
05.2018 - 06.2020

Associate of Science - Business Management And Marketing

Florida Technical College

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Dalia Pacheco