Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Dalia Irene  Lopez Paiz

Dalia Irene Lopez Paiz

Atlantic Highlands,NJ

Summary

Dynamic leader with over a decade of experience at Barrio Antiguo, specializing in operational systems and conflict resolution. Excelled in customer relationship management and team leadership, enhancing office efficiency and staff collaboration. Proven track record in project management and performance improvement, demonstrating exceptional decision-making and relationship-building skills.

Overview

2019
2019
years of professional experience
1
1
Certification

Work History

Manager

Barrio Antiguo

Sistemas de operación

Ria- intercambio express-Money Gram - vigo ( entre otros ) por 10 años maneje todos estos programas



  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Secretary's Assistant

Comercial Orlando Tecnologia Celular Gsm
02.2009 - 05.2018
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Education

2 Ano De Univercidad - Mercadotecnia Y Publicidad

Liceo.De Ciencias Tecnicas
Guatemala
10.2005

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff management
  • Task delegation
  • Goal setting
  • Relationship building
  • Project management
  • Cross-functional teamwork
  • Project planning
  • Customer relationship management (CRM)
  • Performance management

Certification

De compañías como agente autorizado

Languages

Portuguese
Professional Working
English
Professional Working
Sp
Full Professional

Timeline

Secretary's Assistant

Comercial Orlando Tecnologia Celular Gsm
02.2009 - 05.2018

De compañías como agente autorizado

Manager

Barrio Antiguo

2 Ano De Univercidad - Mercadotecnia Y Publicidad

Liceo.De Ciencias Tecnicas
Dalia Irene Lopez Paiz