Dalila Pedraza
Ramona,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills, ready to help the team achieve company goals.
Overview
7
7
years of professional experience
Work History
Fashion Team Lead
Walmart
10.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Hostess
IHOP
12.2018 - 06.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Delivered pick-up and curbside orders to guests.
Education
Pharmacy Technician
San Pasqual High School
Escondido, CA12-2025
Skills
- Attention to detail
- Performance improvement
- Workplace safety
- Problem-solving
- Work Planning and Prioritization
- Goal setting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fashion Team Lead
Walmart
10.2023 - Current
Hostess
IHOP
12.2018 - 06.2021
Pharmacy Technician
San Pasqual High School
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