Open To Work
Dalila Rodriguez
Midway,FL
Work Preference
Summary
Professional switchboard operator and cashier with proven abilities in telephone etiquette and problem-solving. Fluent in Spanish, adept at addressing customer inquiries and managing high-volume call environments to enhance satisfaction and efficiency.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Switchboard Operator
Lyneer Staffing
Tallahassee, Florida
11.2025 - Current
- Managed switchboard to facilitate seamless communication for incoming and outgoing calls.
- Transferred incoming calls to appropriate departments or personnel, ensuring timely responses to caller needs.
- Addressed caller inquiries and concerns with professionalism and courtesy.
- Engaged callers with friendly and courteous demeanor, enhancing overall customer service experience.
Cashier
Kelly Jr
Quincy, FL
02.2023 - 11.2025
- Managed cash register operations, including balancing cash drawers at the end of shifts.
- Processed customer transactions accurately and efficiently at a busy retail location.
- Assisted customers in locating products and answering inquiries with friendly service.
Education
Gadsden County Highschool
Midway, FLSkills
- Call management
- Telephone etiquette
- Customer service
- Effective communication
- Answering questions
- Bilingual in Spanish
- Problem solving
- Cash handling
- Managing phone systems
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Switchboard Operator
Lyneer Staffing
11.2025 - Current
Cashier
Kelly Jr
02.2023 - 11.2025
Gadsden County Highschool