Dalilah Aguilar
Baytown,TX
Overview
5
5
years of professional experience
Work History
Member Associate
Baytown Gainz Gym
01.2021 - Current
- Greet visitors and provide facility tours, ensuring a welcoming environment
- Manage front desk operations, including data entry and responding to inquiries
- Maintain accurate member records, demonstrating attention to detail and organization
- Maintain an understanding of products and services to provide accurate and up-to-date information to customers
Caregiver
Private
07.2022 - Current
- Administer medication and monitor vital signs as prescribed by the physician
- Transport clients to doctor’s appointments and other activities
- Provide emotional and psychological support to clients in times of distress
- Assess clients’ physical and mental health and report any changes to supervisor
- Develop and implemented patient-specific home exercise programs to improve mobility and maximize independence
- Document health changes, maintaining accurate records to meet compliance standards
Solution Specialist - Remote and Retail
Verizon Wireless
01.2020 - 01.2021
- Answered phone calls responding to customer inquiries
- Researched and resolved customer inquiries, improving customer service and satisfaction
- Maintained and updated customer accounts, ensuring data integrity and compliance
- Assisted customers with product inquiries, providing accurate and detailed information about product features and benefits
- Collaborated with cross-functional teams to escalate and resolve account issues
- Processed orders and payments
- Maintain an understanding of products, services, and company policies to provide accurate and up-to-date information to customers
Education
Some College (No Degree) - Accounting
Lee College
Baytown, TX12-2025
Skills
Computer Skills
Communication Skills
Ability To Multitask
Customer Support
Microsoft Office
Team Player
Attention to Detail
Data Entry and Documentation
Timeline
Caregiver
Private
07.2022 - Current
Member Associate
Baytown Gainz Gym
01.2021 - Current
Solution Specialist - Remote and Retail
Verizon Wireless
01.2020 - 01.2021
Some College (No Degree) - Accounting
Lee College