Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dalilah Benton

Foley,AL

Summary

Delivery expert and assistant manager for a domino's franchisee, currently finishing a bachelor's in science for criminal justice management at Webber International University. Experienced in basic skills such as great communication and writing skills, including: working in high pressure situations, maintaining goals, adapting to new situations, and paying attention to detail and the tasks ahead.

Overview

7
7
years of professional experience

Work History

Delivery Driver/Assistant Manager

Domino's Pizza
Lake Wales, FL
05.2021 - Current

-Assisted General Manager in store upkeep.

-Delivered pizzas and other products in a timely manner.

-Always provides customer satisfaction for every order.

-Displayed very good communication and customer service skills.

-Assistedgeneral manager with the hiring and scheduling process.

-Dispatched deliveries on a GPS system.

-Exhibited good attendance, work habits, and willingness to learn new job functions

Work Study Student

Webber International University
Babson Park, FL
09.2020 - Current

-Helped with grading students' homework and proctored exams.

-Interacted with students to arrange make up exams and homework.

-Answered questions and helped conduct important tasks within the office.

-Made copies for my administrator and graded exams.

-Recorded attendance in the grade book for my administrator.

  • Greeted incoming office visitors, answered questions and directed individuals to office locations.
  • Gained operational knowledge and supported departmental needs.
  • Complied with departmental protocols and procedures.

Concession Stand Worker

City Of Foley
Foley, AL
06.2019 - 08.2022
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Used cash register to tender change and process cash and credit card payments.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
  • Prepped food items for later use to save staff time during busy hours.

Delivery Expert

Domino's Pizza
Foley, AL
03.2019 - 08.2020
  • Coordinated consistent on-time deliveries of damage-free goods.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Interpreted maps and followed written and verbal directions.
  • Reported customer questions, issues and complaints to management.
  • Informed customers of discounts, special offers and programs to enhance customer experience.

Hostess

Applebee's Neighborhood Grill & Bar
Foley, AL
05.2019 - 06.2019
  • Answered customer questions about hours, seating and menu information.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Ensured customer satisfaction.
  • Provided cleanliness to the dining areas and restrooms.

Education

Bachelor of Science - Criminal Justice

Webber International University
Babson Park, FL
01.2023

Skills

  • Valid Driver's License
  • Customer Experience
  • Basic Mathematical Calculations
  • Great writing skills
  • Great communication skills
  • Critical Thinking skills
  • Able to work under high pressure situations

Timeline

Delivery Driver/Assistant Manager

Domino's Pizza
05.2021 - Current

Work Study Student

Webber International University
09.2020 - Current

Concession Stand Worker

City Of Foley
06.2019 - 08.2022

Hostess

Applebee's Neighborhood Grill & Bar
05.2019 - 06.2019

Delivery Expert

Domino's Pizza
03.2019 - 08.2020

Bachelor of Science - Criminal Justice

Webber International University
Dalilah Benton