Dalina Nguyen

Professional goal oriented bilingual individual with excellent communication and problem-solving skills. Highly motivated with 10 years of customer service, and providing compassionate care while demonstrating ability to manage time efficiently and handle customer inquiries with professionalism and efficiency.

Friendly and approachable with genuine interest in providing exceptional customer service. Committed to creating welcoming environment that enhances guest satisfaction and experience.

Personable and driven, knowledgeable in market trends and property valuation, with strong abilities in client relationship management and contract negotiation. Dedicated to achieving successful transactions and fostering long-term client satisfaction. Looking to transition into new field, utilizing transferrable skills to add value and contribute to team-focused setting.

• Grew customer base 90% by providing first-rate service.
• Received a job promotion within 7 months of hire date due to outstanding performance.
• Customer Relations - Achieved the high ratings for customer satisfaction.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

• Real Estate Agent License
• Licensed Nail Technician