Summary
Overview
Work History
Education
Skills
Timeline
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Dallas Camack

Charlotte,NC

Summary

Highly motivated professional knowledgeable in vehicle repairs and multi-point inspections. Effective Vehicle Inspector with passion for advancement and desire to drive success with automotive organization. Smart, focused and remaining calm and collected in all types of situations.

Overview

8
8
years of professional experience

Work History

Service Advisor

Dutch Miller Kia Charlotte
08.2022 - Current
  • Pleasantly greeted customers and asked open-ended questions to better determine needs and also suggested add-on services that would be helpful to customers.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Cross-trained and backed up other customer service managers. I shared best practices for sales and customer service with other team members to help improve store's efficiency.
  • Used technical skills to complete repair / cost estimates in ALLDATA,Mitchell ProDamand and Kia Dealer Software .
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Shared best practices for sales and customer service with other team members to help improve store's efficiency.

Mobile Vehicle Inspector

Katie Hauser
01.2021 - 08.2022
  • Inspected vehicles or other equipment for evidence of abuse, damage or mechanical malfunction.
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Performed vehicle inspections to check adherence to rules, standards or regulations, and issued violations for offenders.
  • Evaluated vehicles for damage, assessed functionality and determined roadworthiness.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Reviewed vehicle repairs to check work for quality and assess whether services performed were within acceptable quality and safety guidelines.
  • Maintained energy and enthusiasm in fast-paced environment.

Technician

Wayne Baysinger
07.2018 - 03.2020
  • Maintained quality assurance and customer satisfaction objectives.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Executed diagnostics, troubleshooting and evaluations on different equipment.
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately following service calls.
  • Conducted tests of components and systems to evaluate performance and identify concerns.

Engine Builder

Bruce Lynch
03.2016 - 08.2017
  • Identified defective items and made repairs according to department standards.
  • Read and interpreted blueprints, schematics and drawings to assemble parts and products.
  • Collaborated with other line workers and team members to assemble and repair parts.
  • Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
  • Worked with heavy machinery and various power tools when assembling parts.
  • Planned and paced work efficiently in order to meet daily, weekly, project or production goals.

Education

Associate of Science - High Performance And Custom Engine Technology

University of Northwestern Ohio
Lima, OH
10.2020

Skills

  • Replacement and Repair Work
  • Quality Control
  • Corrective Actions
  • Vehicle Repair Knowledge
  • Sales Expertise
  • Estimating Accuracy
  • Complaint Resolution
  • Attention to Detail
  • Customer Consulting
  • Maintenance Reporting
  • Quality Inspections
  • Quality Assurance Evaluation

Timeline

Service Advisor

Dutch Miller Kia Charlotte
08.2022 - Current

Mobile Vehicle Inspector

Katie Hauser
01.2021 - 08.2022

Technician

Wayne Baysinger
07.2018 - 03.2020

Engine Builder

Bruce Lynch
03.2016 - 08.2017

Associate of Science - High Performance And Custom Engine Technology

University of Northwestern Ohio