Dallas Conrad
Carlisle,PA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
16
16
years of professional experience
Work History
Manager
Steward Corp.
02.2018 - 05.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Eastern Regional Transportation Manager P.O.D.S.
NFI
08.2010 - 10.2017
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Oversaw team of 200+ drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Coordinated dispatching of 200+ drivers to accomplish daily delivery requirements.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Communicated with customer service and sales teams to improve productivity and service ratings.
Onsite Transportation Manager (Target 589)
Swift Transportation
05.2002 - 11.2009
- Manage all aspects of the transportation industry onsite at the customer warehouse, serving as a direct liaison between the carrier and the customer
- Oversee the planning and dispatch of shipments to ensure timely delivery
- Provide exceptional customer service and resolve any issues or concerns in a timely manner
- Supervise team of 4 driver managers and 80+ drivers
- Maintain accurate and up-to-date records and documents, including delivery schedules, load manifest, and trip reports
- Ensure compliance with all federal and state regulations regarding trucking operations
Education
Cumberland Valley High School
Mechanicsburg, PA2001
Skills
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Proficiency in dispatch software and computer programs
Timeline
Manager
Steward Corp.
02.2018 - 05.2019
Eastern Regional Transportation Manager P.O.D.S.
NFI
08.2010 - 10.2017
Onsite Transportation Manager (Target 589)
Swift Transportation
05.2002 - 11.2009
Cumberland Valley High School
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