Dallas Friedberg
Spartanburg,SC
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Punctual and professional and committed to satisfy customer needs and meeting office demands.
Overview
23
23
years of professional experience
Work History
Insurance Specialist
Southern Dental Alliance
Spartanburg, SC
02.2023 - Current
- Perform insurance verification, pre-certification and pre-authorization.
- Investigate past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Call insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
Office Manager
Southern Dental Alliance
Spartanburg, SC
09.2011 - 08.2021
- Interpreted and communicated work procedures and company policies to staff.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Analyzed business performance data and forecasted business results for upper management.
Treatment Coordinator
Eastside General Dentistry
Spartanburg, SC
01.2007 - 09.2011
- Coordinated payment with insurance companies and discussed dental benefits with patients.
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
- Conducted financial consultations with patient and set up payment plans.
Office Coordinator
Pediatric Dentistry of Spartanburg
Spartanburg, SC
07.2000 - 07.2005
- Input accurate account data to efficiently update company database and maintain detailed records.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Education
Associate of Science - Business Administration
Spartanburg Community College
Spartanburg, SC05.1998
Skills
- Staff Training
- Problem Resolution
- Verbal and Written Communication
- Managing Operations and Efficiency
- Budget Management
- Administration and Reporting
- Scheduling and Coordinating
- Accounts Payable and Receivable
- Insurance Plan Verification
- Insurance Terminology
References
- Dr. Thomas Player DMD (803)983-4780
- Tara Revels (864)706-0474
Timeline
Insurance Specialist
Southern Dental Alliance
02.2023 - Current
Office Manager
Southern Dental Alliance
09.2011 - 08.2021
Treatment Coordinator
Eastside General Dentistry
01.2007 - 09.2011
Office Coordinator
Pediatric Dentistry of Spartanburg
07.2000 - 07.2005
Associate of Science - Business Administration
Spartanburg Community College