DALLAS GRIGGS
Jackson,TN
Summary
Dynamic healthcare leader with 20 years of experience at West Tennessee Healthcare, implementing strategies to deliver compassionate care to patients and families. Proven track record of improving the quality of cardiac care and services delivered to diverse patients within the local communities served. Forward-thinking leader skilled at managing budgets, mitigating organizational risk, and maintaining compliance with governing bodies and both industry and internal best practices. Recognized as an ethical, resourceful, and trusted leader, leveraging expertise in clinical care and operations to deliver continuous improvements. Collaborates with physicians, clinicians, and executives to cultivate and deploy key strategies to advance the mission of the organization, identifying opportunities for advancement.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Executive Director Heart & Vascular
West Tennessee Healthcare
Jackson, Tennessee
01.2022 - Current
- Developed partnerships with local organizations to improve patient outreach programs.
- Led strategic planning initiatives to enhance community health services.
- Implemented quality improvement measures to elevate patient care standards.
- Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
- Analyzed healthcare trends to inform decision-making and strategic planning efforts.
Interim Executive Director Heart & Vascular
West Tennessee Healthcare
Jackson, TN
07.2021 - 01.2022
- Implemented quality improvement measures to enhance patient satisfaction and care outcomes.
- Developed and implemented strategic plans to ensure organizational growth and development.
- Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
- Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
Director Invasive Cardiology
West Tennessee Healthcare
Jackson, TN
07.2018 - 07.2021
- Led strategic initiatives to enhance invasive cardiology procedures and patient care standards.
- Implemented process improvements resulting in streamlined workflows and reduced patient wait times.
- Coordinated with multidisciplinary teams to develop comprehensive care plans for cardiology patients.
- Directed compliance oversight efforts to ensure adherence to regulatory standards and best practices.
Lead Interventional RN
West Tennessee Healthcare
Jackson, TN
06.2013 - 07.2018
- Developed and maintained departmental schedules for both procedures and staffing.
- Served as the TAVR program team leader, responsible for onboarding new team members and continuing education.
- Daily board running duties, including physician and staffing room assignments.
- Responsible for employee hiring process, including onboarding, precepting, and education.
- Served as the superuser for Merge, Cerner, Epic, and Philips ISCV.
- Superuser for all new device and disposable equipment, responsible for staffing and physician education.
Interventional RN
West Tennessee Healthcare
Jackson, TN
06.2006 - 06.2013
- Administered intravenous therapies, ensuring compliance with safety and health regulations.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Monitored patients' vital signs, recognizing deviations from baseline and responding promptly.
- Educated patients and families about procedures, medications, and post-operative care.
Education
Associate of Science - Nursing
Jackson State Community College
Jackson, TN05.2006
Bachelor of Science - Business Management, Health And Human Performance
University of Memphis Lambuth
Jackson, TN05.2004
Skills
- Strategic Planning
- Hospital Operations
- Driving Revenue
- Project Management
- Data-Driven Decision Making & Reporting
- Relationship Building
- Physician Collaboration
- Leading High Performing Teams
- Profit & Loss Accountability & Budgets
- Process Improvements
- Employee Engagement & Retention
Accomplishments
- Led West Tennessee Healthcare Heart & Vascular Service Line to the American College of Cardiology National Distinction of Excellence Recognition HeartCARE Center 2022- present
- Led Invasive Cardiology to American College of Cardiology Cath Lab Accreditation 2022-present
- Initiated lean process leading to over one million dollars in disposable equipment savings per year in Cardiology
- Implemented permanent call team in Invasive Cardiology leading to over $150,000 in savings per year. Drastically improved employee satisfaction and retention leading to zero travel assistance for over 8 years.
- During COVID-19 Pandemic, developed and implemented processes in conjunction with our ER to provide care for our emergent patients affected by the virus. Sourcing personal protective equipment to ensure healthcare worker safety and uninterrupted clinical care.
- Co-led the implementation of CarePoint and eBridge software solutions to improve communication and transmission of pre-hospital patient data by emergency medical services teams and early activation of cardiac cath lab and interventionists upon arrival.
- Co-led the development of Sonography program partnering with Jackson State Community College to address local staffing shortages.
Certification
Registered Nurse- State of Tennessee- 2006-current
Affiliations
• Friends of Heart, Board Member- 2018-Present
• Tennessee Healthcare Coalition Member- 2023-Present
• American College of Cardiology Member- 2018-Present
• Tennessee Nurses Association Member- 2023-Present
• Tennessee Healthcare Coalition Member- 2023-Present
• American College of Cardiology Member- 2018-Present
• Tennessee Nurses Association Member- 2023-Present
Technical Skills
- Epic
- Cerner
- Philips ISCV
- ICIMS
- DocTime
- Workday
- WeCareHub
- Axiom
- Aperek
- Cobblestone
- Microsoft Office (Word, Excel, Powerpoint, Outlook)
Languages
English, Native or Bilingual
References
References available upon request.
Timeline
Executive Director Heart & Vascular
West Tennessee Healthcare
01.2022 - Current
Interim Executive Director Heart & Vascular
West Tennessee Healthcare
07.2021 - 01.2022
Director Invasive Cardiology
West Tennessee Healthcare
07.2018 - 07.2021
Lead Interventional RN
West Tennessee Healthcare
06.2013 - 07.2018
Interventional RN
West Tennessee Healthcare
06.2006 - 06.2013
Associate of Science - Nursing
Jackson State Community College
Bachelor of Science - Business Management, Health And Human Performance
University of Memphis Lambuth