Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dallas Harris

Converse,TX

Summary

An entry-level IT professional with a strong foundation in system administration, network management, cloud computing, and troubleshooting. Known for successfully implementing technical solutions and optimizing system performance. Experienced in collaborating with teams across various sectors to deliver reliable support and solutions.

Overview

1
1
Certification

Work History

Audio Troubleshooting

  • Investigated and resolved persistent sound input issues in a game by identifying and adjusting hexadecimal values within configuration files, leveraging online resources and technical documentation to implement and validate solutions

PC Performance Optimization

  • Addressed slow PC performance by using benchmarking tools to diagnose a hardware compatibility issue with installed RAM
  • Researched processor-specific memory requirements (Ryzen) and replaced incompatible RAM with a compatible module, successfully completing the hardware upgrade without errors
  • Monitored and evaluated website analytics to identify trends and opportunities for improvement.

Windows 11 Configuration

  • Created system snapshots to ensure stability before modifying critical files
  • Used Command Prompt and diagnostic tools to troubleshoot system errors and implement repair solutions
  • Contributed to development, administration and testing of disaster recovery plans.
  • Configured and tested Windows Server operating systems with roles features.
  • Analyzed network traffic and performance metrics to optimize system performance.

Capstone Completion Project

  • Demonstrated proficiency in cloud development by building out architecture blueprint along with deploying a capable database infrastructure utilizing EC2 instances, S3 storage, and Lambda functions
  • Communicated technical information to variety of audiences.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Resolved problems, improved operations and provided exceptional service.

Education

Cloud Development

Codeup
San Antonio, Tx

BBA - Cyber Security

Northeast Lakeview College
Universal City, TX

Skills

  • Linux and Windows OS management
  • System performance optimization
  • Troubleshooting and repairs
  • Computer hardware troubleshooting
  • Hardware replacment
  • Decision-making
  • Work assignment delegation
  • Performance monitoring

Certification

  • Cloud Practitioner, Amazon Web Services - 2023-2026
  • Solutions Cloud Architect Associate, Amazon Web Services - 2023-2026

Timeline

Audio Troubleshooting

PC Performance Optimization

Windows 11 Configuration

Capstone Completion Project

Cloud Development

Codeup

BBA - Cyber Security

Northeast Lakeview College

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Dallas Harris