Dallas Hays
Elk Grove,CA
Summary
Detail-oriented team leader with extensive experience in project management and communication. Coordinated operations and training initiatives that improved performance and customer satisfaction in dynamic environments. Proficient in optimizing team operations to achieve strategic goals.
Overview
7
7
years of professional experience
Work History
Security Officer
Sacramento Kings
Sacramento, CA
05.2024 - Current
- Monitored access points, enhancing safety and security for event attendees.
- Managed crowd control during games, facilitating a safe environment for attendees.
- Conducted routine patrols of the arena, identifying potential security issues to prevent incidents.
- Responded promptly to incidents, maintaining order and safety in the venue.
- Collaborated with law enforcement and emergency services during events.
Student Manager
Sacramento State University Men's Basketball
Sacramento, California
06.2022 - 05.2024
- Coordinated team schedules and practice sessions, improving organization and maximizing preparation time.
- Managed equipment inventory, maintaining basketball gear to ensure optimal performance during practices and games.
- Established performance metrics and conducted evaluations to assess team success.
- Scouted opposing teams and assisted at youth sports camps, tracking individual and team statistics.
- Handled travel logistics, facilitating smooth travel arrangements and ensuring timely arrivals for competitions.
- Recorded, edited, and duplicated practice and game footage, producing highlight films for players.
- Supplied coaches with opponent films and video clips post-game for strategic analysis.
- Developed promotional communication materials for team initiatives and upcoming games.
Assistant Manager
Pieology Pizzeria
Elk Grove, California
05.2019 - 05.2022
- Supervised daily operations, optimizing service efficiency and enhancing customer satisfaction.
- Resolved customer complaints promptly to enhance guest experience.
- Facilitated communication between management and staff to streamline operations.
- Trained staff on food preparation and safety protocols to ensure compliance.
- Assisted in scheduling shifts, improving labor efficiency and coverage.
- Coordinated special events and promotions to drive store traffic and engagement.
- Managed inventory levels, reducing waste and maintaining stock availability.
- Monitored employee attendance records and payroll information for accuracy.
Education
Bachelor of Science - Economics
California State University, Sacramento
Sacramento, CA07-2026
Skills
- Project management
- Data analysis
- Customer relations
- Team leadership
- Effective communication
- Time management
Timeline
Security Officer
Sacramento Kings
05.2024 - Current
Student Manager
Sacramento State University Men's Basketball
06.2022 - 05.2024
Assistant Manager
Pieology Pizzeria
05.2019 - 05.2022
Bachelor of Science - Economics
California State University, Sacramento