Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic

Dallin Tilby

Turlock,CA

Summary

Adaptable professional with extensive experience in customer service and team leadership. Proven track record in enhancing customer satisfaction through effective problem-solving and operational management. Expertise in selling technical solutions in B2B environments, with a strong ability to analyze complex customer needs and deliver optimal solutions. Skilled in building lasting relationships with key customers to drive mutual success.

Overview

11
11
years of professional experience

Work History

Product Support Sales Representative

Holt Of California
West Sacramento, California
03.2023 - 09.2025
  • Provided product support by addressing customer inquiries and resolving issues promptly.
  • Educated customers on product features, benefits, and usage through effective communication.

Operator Manager

Crumbl Cookies
Redding, California
06.2022 - 03.2023
  • Launched 3 store locations and coordinated hiring efforts, schedule organization, product inventory, and customer satisfaction enhancement.

Shift Leader

Jimmy John's
Turlock/Livermore, USA
05.2021 - 05.2022
  • Managed opening and closing of shop operations efficiently.
    Executed management paperwork to ensure compliance and organization.
    Delivered exceptional customer service to enhance satisfaction.
    Conducted employee evaluations to support performance improvement.

Zone Leader

Norway Oslo Mission
, Norway
05.2019 - 05.2021
  • Supervised activities of 40-50 missionaries throughout more than half the country.

Delivery Driver

Jimmy John's
Turlock/Modesto, USA
08.2015 - 05.2019
  • Delivered orders for store locations and in-store employee customer service.

Operator

Hawaiian Escape Shave Ice
Turlock, USA
08.2014 - 04.2018
  • Oversaw hiring, scheduled work hours, trained staff, sourced and coordinated catering, managed customer service and operations.

Education

High School Diploma -

Turlock High School
Turlock, CA

Skills

  • Bilingual in English and Norwegian
  • Verbal communication
  • Problem solving
  • Leadership skills
  • Interpersonal skills
  • Manual transmission
  • Sales
  • Forklift certified
  • Certified forklift trainer

Professional References

  • Matt Day, Material Handling Division Manager at Holt of California, (916) 215-8785, mday@holtca.com
  • John Gauthier, Owner of Little Caesars and Modesto Jimmy John's, (209)404-5780, john@pizzapeople.net

Timeline

Product Support Sales Representative

Holt Of California
03.2023 - 09.2025

Operator Manager

Crumbl Cookies
06.2022 - 03.2023

Shift Leader

Jimmy John's
05.2021 - 05.2022

Zone Leader

Norway Oslo Mission
05.2019 - 05.2021

Delivery Driver

Jimmy John's
08.2015 - 05.2019

Operator

Hawaiian Escape Shave Ice
08.2014 - 04.2018

High School Diploma -

Turlock High School

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