Dallis Crane
Newburgh,IN
Summary
Dedicated Patient Care Technician with expertise in compassionate care, vital signs monitoring, and patient documentation. Committed to enhancing patient safety and comfort through effective support and infection control measures.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
PCA
North Park Nursing Center
Evansville, IN
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Provided emotional support to residents, fostering a compassionate environment.
- Documented resident progress and care provided in accordance with facility protocols.
- Trained new staff on best practices in patient care and safety procedures.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained cleanliness and safety of resident living areas and common spaces.
- Collaborated with team members to develop personalized care plans for residents.
Patient Care Technician
Deaconess Gateway Hospital
Newburgh, IN
06.2025 - Current
- Assisted nursing staff with patient assessments and care tasks to ensure quality service delivery.
- Monitored vital signs and reported changes to healthcare team, enhancing patient safety.
- Supported daily living activities for patients, promoting comfort and dignity during care.
- Maintained cleanliness and organization of patient rooms, contributing to a safe environment.
- Documented patient information accurately in electronic health records, ensuring compliance with protocols.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
- Supported patients' daily living activities, improving their hospital stay experience.
CNA
Transcendent Healthcare
Boonville, IN
02.2025 - 05.2025
- Assisted with daily living activities, including bathing, grooming, and meal preparation.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented infection control measures to enhance resident safety and well-being consistently.
CNA
Trilogy
Boonville, IN
02.2024 - 01.2025
- Provided compassionate care to residents, ensuring comfort and safety throughout daily activities.
- Assisted with daily living activities, including bathing, grooming, and meal preparation..
- Documented care provided accurately in electronic health records for compliance and continuity of care.
- Trained new staff on best practices for patient care and safety protocols effectively.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Maintained cleanliness and organization of resident rooms and common areas to promote hygiene.
Rehab Nursing Technician
Encompass Health Rehabilitation Hospital
Newburgh, IN
08.2023 - 02.2024
- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team promptly.
- Supported rehabilitation exercises under supervision, enhancing patient mobility and strength.
- Maintained cleanliness and organization of patient areas, promoting infection control standards.
- Documented patient progress accurately in electronic health records for effective communication.
- Educated patients and families on post-discharge instructions, fostering better recovery outcomes.
- Monitored vital signs regularly, alerting nursing staff of any significant changes or concerns for immediate intervention.
Assistant Store Manager
Casey's
Newburgh, IN
05.2021 - 11.2022
- Assisted in managing daily store operations to ensure optimal customer satisfaction.
- Trained and mentored new staff on operational procedures and best practices.
- Executed inventory management processes, maintaining accuracy and stock levels.
- Developed promotional displays to enhance product visibility and sales performance.
- Analyzed sales data to identify trends and inform inventory purchasing decisions.
- Collaborated with management on staff scheduling to optimize labor efficiency.
Customer Service Representative
Alorica
Owensboro, KY
10.2019 - 04.2020
- Resolved customer inquiries through effective communication and problem-solving skills.
- Utilized ticketing systems to track and manage customer requests efficiently.
- Assisted in training new team members on best practices for customer interactions.
- Collaborated with cross-functional teams to enhance overall customer service experience.
- Maintained accurate records of customer interactions using CRM software.
- Identified recurring issues and suggested improvements to reduce response times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Dietary Assistant
Millers Marry Manor
Rockport, IN
06.2018 - 10.2019
- Assisted in meal preparation and service, ensuring dietary guidelines were followed.
- Maintained cleanliness and organization of kitchen and dining areas to promote safety standards.
- Collaborated with dietitians to update menus based on resident preferences and nutritional needs.
- Implemented efficient food storage practices to minimize waste and enhance food safety protocols.
- Supported kitchen staff during peak hours, enhancing workflow and service efficiency.
- Trained new dietary assistants on operational procedures and safety measures within the facility.
Education
High School Diploma -
South Spencer
Rockport, IN05-2019
Skills
- Personal hygiene assistance
- Emotional support
- Dementia care
- Vital signs monitoring
- HIPAA compliance
- Emergency response
- Compassionate care
- Infection control
- End-of-life care
- Continuing education
- Transfer techniques
- Seizure precautions
- Daily living assistance
- Safety awareness
- Patient documentation
- Adaptive equipment knowledge
- Feeding assistance
- CPR certification
- Basic life support
- Patient observation
- ADL support
- Patient positioning
- Patient services
Certification
- CNA - Certified Nursing Assistant
- NCPCT - Patient Care Technician
Languages
English
Full Professional
Timeline
Patient Care Technician
Deaconess Gateway Hospital
06.2025 - Current
CNA
Transcendent Healthcare
02.2025 - 05.2025
CNA
Trilogy
02.2024 - 01.2025
Rehab Nursing Technician
Encompass Health Rehabilitation Hospital
08.2023 - 02.2024
Assistant Store Manager
Casey's
05.2021 - 11.2022
Customer Service Representative
Alorica
10.2019 - 04.2020
Dietary Assistant
Millers Marry Manor
06.2018 - 10.2019
PCA
North Park Nursing Center
High School Diploma -
South Spencer