Dallrie Brooks
Baton Rouge
Summary
Dynamic professional with extensive experience at White Oak Post Acute Care, excelling in staff development and operations management. Proven track record in enhancing employee relations and training programs, resulting in reduced turnover rates. Adept at problem-solving and fostering team collaboration to achieve organizational goals.
Overview
20
20
years of professional experience
Work History
Ward Staff Coordinator
White Oak Post Acute Care
05.2022 - Current
- Generated detailed reports and presented findings to management, highlighting progress toward organizational goals and areas requiring further attention.
- Reviewed and updated company policies as needed to ensure compliance with industry regulations and best practices.
- Developed comprehensive training materials, resulting in higher staff competency and reduced turnover rates.
- Facilitated conflict resolution between team members through mediation and open communication channels, maintaining a healthy work environment.
Transportation Driver Supervisor
White Oak Post Acute Care
09.2019 - Current
- Checked in with dispatch service and updated with current location.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Informed management of daily activities by updating logs with mileage and delivery information.
- Utilized strong problem-solving skills to address unexpected issues that arose during transport or delivery processes swiftly.
Certified Nursing Assistants
White Oak Post Acute Care
03.2017 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Activity Director
White Oak Post Acute Care
02.2006 - Current
- Supervised Activities Assistant and conducted performance evaluations.
- Provided education and training for residents and staff to promote learning new skills and acquiring new knowledge in supportive environments.
- Assisted in maintaining a safe living environment by conducting regular safety checks on equipment used during activity sessions.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
Education
Master of Science - Health Care Administration
University of Phoenix
Phoenix, AZ09-2021
Skills
- Recruitment and hiring
- Employee relations
- Training and mentoring
- Staff development
- Delegation techniques
- Scheduling proficiency
- Meeting facilitation
- Decision-making capacity
- Customer service
- Problem-solving
- Time management
- Adaptability and flexibility
- Attention to detail
- Multitasking and organization
- Team collaboration
- MS office
- Operations management
Timeline
Ward Staff Coordinator
White Oak Post Acute Care
05.2022 - Current
Transportation Driver Supervisor
White Oak Post Acute Care
09.2019 - Current
Certified Nursing Assistants
White Oak Post Acute Care
03.2017 - Current
Activity Director
White Oak Post Acute Care
02.2006 - Current
Master of Science - Health Care Administration
University of Phoenix