Professional Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline

Dalouneka Sonson

5th Avenue
Boynton Beach,FL
1
Language
4
years of professional experience

Hello, my name is Dalouneka Sonson. I am a second-year college student pursuing an associate in arts degree. I am majoring in biology. hardworking and a fast learner. I had previously worked at McDonald's for 2-3 years. I currently work with 5th Avenue as a concierge at a luxury apartment complex. And I volunteer with the little medical school of Treasure Coast, an organization that works with schools to teach and inspire kids about a career in medicine.

Offering excellent interpersonal skills and genuine interest in providing outstanding service, eager to develop and grow in a hospitality setting. Contributes understanding of guest needs and preferences, along with strong organizational and communication skills. Ready to use and develop customer service and problem-solving skills in every role.

Developed strong communication and organizational skills in a fast-paced hospitality environment. Skilled in anticipating and responding to guest needs while managing multiple tasks efficiently Seeking to transition into a new field, leveraging ability to deliver exceptional service and create positive experiences.

Energetic and personable with natural talent for customer service and problem-solving. Understanding of guest relations and hospitality, coupled with strong communication and organizational skills. Committed to creating memorable experiences and ensuring guest satisfaction.

Work History

Concierge

8 Months
5th Avenue | 03.2026 - Current
  • Greeted guests at front desk to provide exceptional customer service.
  • Organizing mail room
  • Managed specific complaints to enhance customer satisfaction.
  • Maintained daily logs to track operational activities and transactions.

crew member

2 Years 9 Months
McDonald's | 12.2022 - 09.2025
  • Deliver food to customers both inside and for pick-up
  • Delivered food to customers for dine-in and take-out, enhancing overall customer experience
  • Processed customer transactions efficiently
  • Restocked shelves with merchandise promptly

Education

high school diploma - Biology

Boynton Beach Community High School | Boynton Beach, FL, United States | 05.2025

High School Diploma

Palm Beach State College | Lake Worth campus | 01.2027
  • second year

Skills

Guest services
Customer service
Literacy skills
Cash handling
Communication
Childcare services
Customer interaction
Attention to Detail
Multitasking
Analytical thinking
Time management
Tech-Savvy
Computer
Discipline
Proactive approach
Guest relations
Strong work ethic
Cash management
Conflict management
Problem resolution
Problem Solving
Language
Decision making
Front desk operations
Technical proficiency
Amenities knowledge

Languages

Haitian creole
Native or Bilingual

Interests

Growing herbs
vegetables
or fruits in home gardens.
Baking
Volunteering
Enjoy hobbies that combine physical activity with outdoor exploration.
I like looking at the stars and learning about constellations.
Fashion and Style
Music
Photography
Dance
Fashion
Creative Writing
Passionate about balancing physical health with mental and emotional wellness.
Pilates
Dancing
Gym Workouts
Video Gaming

Timeline

Concierge

5th Avenue
03.2026 - CurrentRead More

crew member

McDonald's
12.2022 - 09.2025Read More

Boynton Beach Community High School

high school diploma from Biology
Read More

Palm Beach State College

High School Diploma
Read More
Dalouneka Sonson