Summary
Overview
Work History
Education
Skills
Timeline
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Megan Navarro

Austin,TX

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Concierge

Lux concierge LLC
Austin, TX
07.2024 - Current
  • Greeting: Welcoming guests and visitors, and entering their details into a log.
  • Managing requests: Handling guest complaints, taking messages, and responding to queries.
  • Managing keys: Overseeing the safekeeping of building keys and providing access for maintenance and repairs.
  • Maintaining security: Monitoring CCTV to identify and report unauthorized people, and assisting with building security.
  • Maintaining cleanliness: Ensuring that lobbies and lifts are kept clean.
  • Package handling: Receiving packages, inputting them into the computer, and organizing them by floor.

Concierge

Worthross INC
Austin, TX
09.2020 - 07.2023
  • Greeting: Welcoming guests and visitors, and entering their details into a log
  • Managing requests: Handling guest complaints, taking messages, and responding to queries
  • Managing keys: Overseeing the safekeeping of building keys and providing access for maintenance and repairs.
  • Maintaining security: Monitoring CCTV to identify and report unauthorized people, and assisting with building security
  • Maintaining cleanliness: Ensuring that lobbies and lifts are kept clean
  • Package handling: Receiving packages, inputting them into the computer, and organizing them by floor.

Concierge

Summerset Association Management
Austin, TX
09.2018 - 09.2020
  • Greeting: Welcoming guests and visitors, and entering their details into a log
  • Managing requests: Handling guest complaints, taking messages, and responding to queries
  • Managing keys: Overseeing the safekeeping of building keys and providing access for maintenance and repairs.
  • Maintaining security: Monitoring CCTV to identify and report unauthorized people, and assisting with building security
  • Maintaining cleanliness: Ensuring that lobbies and lifts are kept clean
  • Package handling: Receiving packages, inputting them into the computer, and organizing them by floor.

Education

High School Diploma -

Austin High
Austin, TX
05-2014

Skills

  • Reservation coordination
  • Quality Assurance
  • Reservations Management
  • Guest Relations
  • Administrative Support
  • Customer Service
  • Marketing
  • Event Planning
  • Conflict Resolution
  • Telephone Etiquette
  • Conflict resolution expertise
  • Project Oversight
  • Reporting capabilities
  • VIP services
  • Guest Services
  • Bookkeeping
  • Community Relations
  • Outstanding customer service
  • Accurate record keeping
  • Hospitality
  • Promotional information
  • Training and mentoring
  • Guest experiences
  • Excellent Multitasking
  • Team Supervision
  • Strong Work Ethic
  • Safety Procedures
  • Strong interpersonal skills
  • Management interaction
  • Effective problem solving

Timeline

Concierge

Lux concierge LLC
07.2024 - Current

Concierge

Worthross INC
09.2020 - 07.2023

Concierge

Summerset Association Management
09.2018 - 09.2020

High School Diploma -

Austin High
Megan Navarro