Summary
Overview
Work History
Education
Skills
Timeline
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Tymere Outlaw

Philadelphia,PA

Summary

Dedicated and hardworking healthcare professional with deep expertise in various medical insurances and medical terminology, along with years of hands-on experience in health center operations. I am known for my ability to quickly grasp complex issues, apply smart solutions, and foster a collaborative, team-oriented environment. Always striving to give 100% effort, I bring a positive attitude and a smile to work every day. I am passionate about providing exceptional care to patients and supporting colleagues, ensuring smooth, efficient workflows and top-notch service. With a commitment to excellence, I go above and beyond to contribute to the success of the team and the organization.

Overview

3
3
years of professional experience

Work History

Concierge

The 501 at Mattison Estate
Ambler , PA
10.2024 - Current
  • Greeted and assisted guests with check-in, check-out, and all service inquiries, ensuring a positive and welcoming first impression.
  • Provided concierge services, including booking reservations, arranging transportation, and recommending local attractions, and dining options.
  • Collaborated with ambulance services, healthcare professionals, and nurses to ensure seamless patient coordination and care.
  • Provided a welcoming and supportive environment for patients, families, and staff, ensuring a positive and comfortable experience.
  • Managed communication between emergency responders and healthcare staff, streamlining patient admissions and transfers.
  • Facilitated administrative tasks such as scheduling, patient inquiries, and guiding visitors throughout the facility.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), and Google Workspace (Sheets, Docs, Slides) for managing records, creating presentations, and handling data analysis.
  • Utilized Excel and Google Sheets for maintaining patient data, generating reports, and tracking operational metrics.
  • Developed PowerPoint and Google Slides presentations to assist in training sessions and hospital outreach initiatives.

Substitute Instructional Assistant

Kelly Educational Services
, PA
01.2024 - 12.2024
  • Monitored student performance through assessments and evaluations, identifying areas for improvement and adjusting instruction accordingly.
  • Partnered closely alongside school staff members to uphold established policies while actively participating in professional development opportunities.
  • Enhanced student comprehension by providing individualized support and adapting instructional techniques to meet diverse needs.

Front Desk Team Member

Haverford Area YMCA
Haverford, PA
05.2022 - 12.2024
  • Proven ability to deliver exceptional customer service, ensuring a welcoming and positive experience for all visitors and clients.
  • Extensive knowledge of various insurance policies, including claims, coverage, and processes, allowing for accurate information sharing and guidance.
  • Strong communication and problem-solving skills, adept at efficiently handling inquiries, resolving issues, and liaising between clients and insurance providers.
  • Experienced in managing front desk operations, including scheduling, data entry, and maintaining confidential records with precision.
  • Detail-oriented and capable of multitasking in a fast-paced environment, ensuring smooth day-to-day operations.

HHA - Home Health Aide

Elite Care And Staffing
Glenolden, PA
09.2022 - 01.2024
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Assisted patients with personal hygiene tasks, such as bathing, grooming, and dressing, promoting dignity and self-confidence.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.

Education

Science For Health Professions (HSCI) - Nursing

Delaware County Community College
Media, PA
12-2025

High School Diploma -

Parkway West High School
Philadelphia
06-2022

Skills

  • Medical terminology
  • Reservation coordination
  • Front desk support
  • Housekeeping collaboration
  • Sales
  • Guest reservation management
  • Entertainment assistance
  • Professionalism and Ethics
  • Creativity and Innovation
  • Instructional Strategies
  • Student Motivation
  • Special Education Support
  • Classroom Management
  • Collaborative Teamwork
  • CPR and First Aid
  • Lesson Planning
  • Small Group Instruction
  • Lesson development
  • MS Office
  • Google Drive and Classroom
  • Google Sheets Expertise

Timeline

Concierge

The 501 at Mattison Estate
10.2024 - Current

Substitute Instructional Assistant

Kelly Educational Services
01.2024 - 12.2024

HHA - Home Health Aide

Elite Care And Staffing
09.2022 - 01.2024

Front Desk Team Member

Haverford Area YMCA
05.2022 - 12.2024

Science For Health Professions (HSCI) - Nursing

Delaware County Community College

High School Diploma -

Parkway West High School

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Tymere Outlaw