To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Concierge
Renaissance Ross Bridge Golf Resort And Spa
07.2023 - Current
Offered friendly and efficient service to customers, handled challenging situations with ease.
Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Provide customers with information about the spa facility’s services, packages, special offers, and membership plans
Product Assembler
Caterpillar
03.2021 - 05.2023
Follows documented procedures standard work, routings, and blueprints to perform safe and defect free assembly and adjustment of components and prime product
Perform other related work duties as assigned
Follows and utilizes CPS principles of 5S, Continuous Improvement Idea Reporting, Waste Elimination, and Standard Work
Keeps the work area in a clean and orderly condition.
Server
Chili's
04.2019 - 03.2020
Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience
Providing excellent wait service to ensure satisfaction
Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; and returning change or credit card and signature slip to patrons.