Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaliyah Rogers

Philadelphia,PA

Summary

Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations. Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Concierge

Michael Raiker
Philadelphia, PA
12.2021 - 10.2024
  • Updated front desk's concierge book to maintain most relevant visitor information.
  • Maintained a professional presence at the front desk area by adhering to dress code standards.
  • Provided business services for guests, including faxing, copying, and courier arrangements.
  • Arranged special accommodations for guests to enhance visitor experiences.
  • Handled mail and package deliveries, keeping items secure.
  • Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.

Certified Medical Assistant Extern

Marilyn valenquez
Philadelphia, PA
07.2024 - 08.2024
  • Collected specimens from patients for laboratory testing according to established protocols.
  • Demonstrated empathy and understanding when dealing with difficult situations involving patients.
  • Monitored patient stability by checking vital signs and weight.
  • Prepared treatment rooms for patient examinations.
  • Prepared exam rooms for patient visits by stocking supplies, cleaning and organizing equipment.
  • Communicated effectively between physicians and other healthcare providers.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Answered questions regarding insurance coverage, billing inquiries.
  • Followed up with patients regarding any follow-up care instructions given by the doctor.
  • Contacted medical facilities to schedule patients for admission.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Escorted patients to examination rooms and prepared for physician exams.
  • Assisted back office patient processes to reduce office wait times.
  • Maintained accurate records of patient information, treatments, medications and test results in accordance with HIPAA regulations.
  • Explained treatment procedures and physicians' instructions.
  • Provided education on health topics to patients according to their needs.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Performed administrative duties such as scheduling appointments, filing paperwork and answering phones.
  • Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Performed basic lab tests such as urinalysis and blood glucose levels under the supervision of a physician or nurse practitioner.
  • Demonstrated excellent customer service skills when interacting with patients, families and healthcare professionals.
  • Ensured all documents were properly filled out prior to patient leaving office.

Elite Guard

Steven Bond
Philadelphia , PA
01.2021 - 10.2023
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Conducted daily security patrols of assigned areas.

Education

CCMA -

National Louis University
Chicago, IL
08-2024

High School Diploma -

Mastery Charter Lenfest Campus
Philadelphia, PA
06-2019

Skills

  • Marketing
  • Vendor interaction
  • Sales
  • Housekeeping collaboration
  • Guest reservation management
  • Reservation coordination
  • Phlebotomy
  • Check-in coordination
  • Medical billing and coding
  • CPR

Certification

  • BLS CERTIFICATION
  • CERTIFIED MEDICAL ASSISTANT

Timeline

Certified Medical Assistant Extern

Marilyn valenquez
07.2024 - 08.2024

Concierge

Michael Raiker
12.2021 - 10.2024

Elite Guard

Steven Bond
01.2021 - 10.2023

CCMA -

National Louis University

High School Diploma -

Mastery Charter Lenfest Campus

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Kaliyah Rogers